Update: missing second 2023 £300 Cost of Living Payment

The second 2023 £300 Cost of Living Payment should have been paid between 31 October and 19 November 2023.  The DWP claim that 99% had been paid by 7 November and that all the rest would be paid by 19 November.  But, at the deadline, we are still hearing from people who have not had theirs.

Details of who is eligible are available here.

If you still haven't received your payment, you can use this online form from 20 November 2023 to report it.

Previous cost of living payments

The DWP have published an online form to report missing Cost of Living payments from earlier this year.

The form covers:

 The £150 Disability Cost of Living Payment paid between 20 June 2023 and 4 July 2023 for most eligible claimants.

The  £301 paid between 25 April 2023 and 17 May 2023 for most eligible claimants.

You can use the form to report either of these payments as missing, although if you want to report both as missing you will have to complete the form twice.

You will need your national insurance number in order to complete the form.

£150 Disability Cost of Living Payment

To be entitled to a payment, you need to have been eligible for one of the following benefits on 1 April 2023:

  • Disability Living Allowance
  • Personal Independence Payment
  • Attendance Allowance
  • Scottish Disability Benefits (Adult Disability Payment and Child Disability Payment)
  • Armed Forces Independence Payment
  • Constant Attendance Allowance
  • War Pension Mobility Supplement

There’s more details here.

£301 Cost of Living Payment

To be eligible for the £301 payment you will need to have been in receipt of one of the following benefits during the qualifying period:

  • Universal Credit
  • Income-based Jobseekers Allowance
  • Income-related Employment and Support Allowance
  • Income Support
  • Working Tax Credit
  • Child Tax Credit
  • Pension Credit

There’s more details here.

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  • Thank you for your comment. Comments are moderated before being published.
    · 9 months ago
    My son passed away 9th Oct he lived with me and I was his appointee for his benifits his payments got paid into bank. Didnot receive his colp even though was informed. Although deasesd it would still be paid reported missing online 23rd Nov.. Contacted three my u journal apparently escalated to cost of living team. on Dec 27th still no response about payment absolutely ridiculous 
  • Thank you for your comment. Comments are moderated before being published.
    · 9 months ago
    Is anyone still waiting on the 3rd and last one? Got a message today saying should been  between 6th and the 22nd feb 
    • Thank you for your comment. Comments are moderated before being published.
      · 9 months ago
      @Dan I’m on up and pip also I got my first 2 on the day but not this 1 it’s happened twice now first on pip of 150 quid now this 1 I know I won’t get it by 22nd which means I will have to ring up and put in for missing payment again everyone else have no problem yet I’ve had it twice I just feel like there throwing digs at me.anyway have u received a payment yet??
    • Thank you for your comment. Comments are moderated before being published.
      · 9 months ago
      @Caroline Yep still wating for mine As I’m on pip I got my first 2 but not 3rd one 
    • Thank you for your comment. Comments are moderated before being published.
      · 9 months ago
      @Caroline Hi. Yes I am still waiting for mine. 
  • Thank you for your comment. Comments are moderated before being published.
    · 9 months ago
    There's no online form anymore - just a phone line

    • Thank you for your comment. Comments are moderated before being published.
      · 9 months ago
      @Damon Actually the application forms will be available from the 23rd Feb 
    • Thank you for your comment. Comments are moderated before being published.
      · 9 months ago
      @Sue Yes there is for missing payments but not until the 22nd 
    • Thank you for your comment. Comments are moderated before being published.
      · 9 months ago
      @Sue Yes I'm still waiting to get the 299 other people have got it but for some reason iv not received this one...I received the last 2 payments on the day but for some reason iv not got it..
  • Thank you for your comment. Comments are moderated before being published.
    · 10 months ago
    Contacted UC today and am expecting a call back from my case manager tomorrow by 6pm in regards to whether i will recieve the payment or not (even though i recieved a letter from DWP stating that i am entitled to the payment) will update you guys tomorrow
  • Thank you for your comment. Comments are moderated before being published.
    · 10 months ago
    Hello i didnt receive my cost of living payment 
  • Thank you for your comment. Comments are moderated before being published.
    · 10 months ago
    Contacted UC today after not receiving the last COL. they going to look into this and let me know in couple days but I am entitled so hopefully be in couple days I’ll receive it. 
  • Thank you for your comment. Comments are moderated before being published.
    · 10 months ago
    I'm on universal credit  only since  May of last year  are losing my  partner in April last year I have not a one cost of living payment  I have report it and still  no xtra money yet
    • Thank you for your comment. Comments are moderated before being published.
      · 9 months ago
      @Deejay I did and was told they do not deal with it so they couldn't help.
    • Thank you for your comment. Comments are moderated before being published.
      · 10 months ago
      @Susan Roe Contact them. I just did today and they told me I am entitled to it so they going to look into it. Call the UC number and they will help you. 
  • Thank you for your comment. Comments are moderated before being published.
    · 10 months ago
    I'm on esa and pip .just wish someone could tell me why I haven't received costs of living payments. Its says on .gov that esa and pip will get it but not received anything. Sent a email to ask why but no reply 
  • Thank you for your comment. Comments are moderated before being published.
    · 10 months ago
    I'm on universal credit but I haven't had any cost of living payments I don't understand why not 
  • Thank you for your comment. Comments are moderated before being published.
    · 10 months ago
    Im on ESA and PIP .Not recieved any oayments since my claim in June 2023 ..Is there a ohone number i can ring the DWP

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    · 11 months ago
    For anyone who isn't aware - sometimes a benefit claim may be 'clerical', meaning that it doesn't show up on the DWP's normal system. To see your award they have to go into another system. This can cause the COL payment not to be paid. That's what I just found out. So, it may be worth calling the DWP and asking them whether your claim is a 'clerical' claim, and if so ask them to send a message to the team that deal with the COL payments to request that your payment is made. 
  • Thank you for your comment. Comments are moderated before being published.
    · 11 months ago
    Has anyone on this received their payment yet? I was going to call them but not sure how long we have to wait. Applied 20th Nov. 
  • Thank you for your comment. Comments are moderated before being published.
    · 11 months ago
    I recieved a payment within the qualifying period, didnt recieve the COL Payment, Reported it missing, Recieved a letter to my home address confirming i will recieve a payment of £300, Still waiting and have not heard anything since 22nd November. There is no update online in regards to any information about what is going on or any dates that the payment will be paid within. DWP have forgotten me i think 😂
  • Thank you for your comment. Comments are moderated before being published.
    · 11 months ago
    Still nothing, I’ve had a payment within the qualifying period, I get UC and been told that I’ll be notified if it’s successful…….Ive also reported it as a missing payment online. It’s upsetting because especially this time of year it could be very useful 
  • Thank you for your comment. Comments are moderated before being published.
    · 11 months ago
    STILL heard absolutely anything about missing cost of living payment! is there actually any point posting on here?!!
  • Thank you for your comment. Comments are moderated before being published.
    · 11 months ago
    i have not recieved my cost of living payment what do i do?
  • Thank you for your comment. Comments are moderated before being published.
    · 11 months ago
    Hello  have reported my cost of living payment and still not have recieved Nigel Crowther.
  • Thank you for your comment. Comments are moderated before being published.
    · 11 months ago
    Hi can any one help my son got universal credit and it paid him from the 21st of august to 20th ofseptember will he qualify for c o l thank you
    • Thank you for your comment. Comments are moderated before being published.
      · 11 months ago
      @Waiting For Payment Yes helps a lot reported missing payment but just sent a text saying he dont qualify thank you for your help 
    • Thank you for your comment. Comments are moderated before being published.
      · 11 months ago
      @Ang yes he qualifies, has he reported a missing payment? if not, he must report a missing payment and he will be back dated and paid. Like most people in this thread who are waiting for their money he will be put on a waiting list and paid when DWP can be bothered to make the payment. Hope this helps. Thanks
  • Thank you for your comment. Comments are moderated before being published.
    · 11 months ago
    Still no cost of living payment seriously this is shocking reported this 20th November  , DWP you seriously have to catch up
  • Thank you for your comment. Comments are moderated before being published.
    · 11 months ago
    I'm on ESA and I haven't received any cost of living payments! 

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