Update: missing second 2023 £300 Cost of Living Payment

The second 2023 £300 Cost of Living Payment should have been paid between 31 October and 19 November 2023.  The DWP claim that 99% had been paid by 7 November and that all the rest would be paid by 19 November.  But, at the deadline, we are still hearing from people who have not had theirs.

Details of who is eligible are available here.

If you still haven't received your payment, you can use this online form from 20 November 2023 to report it.

Previous cost of living payments

The DWP have published an online form to report missing Cost of Living payments from earlier this year.

The form covers:

 The £150 Disability Cost of Living Payment paid between 20 June 2023 and 4 July 2023 for most eligible claimants.

The  £301 paid between 25 April 2023 and 17 May 2023 for most eligible claimants.

You can use the form to report either of these payments as missing, although if you want to report both as missing you will have to complete the form twice.

You will need your national insurance number in order to complete the form.

£150 Disability Cost of Living Payment

To be entitled to a payment, you need to have been eligible for one of the following benefits on 1 April 2023:

  • Disability Living Allowance
  • Personal Independence Payment
  • Attendance Allowance
  • Scottish Disability Benefits (Adult Disability Payment and Child Disability Payment)
  • Armed Forces Independence Payment
  • Constant Attendance Allowance
  • War Pension Mobility Supplement

There’s more details here.

£301 Cost of Living Payment

To be eligible for the £301 payment you will need to have been in receipt of one of the following benefits during the qualifying period:

  • Universal Credit
  • Income-based Jobseekers Allowance
  • Income-related Employment and Support Allowance
  • Income Support
  • Working Tax Credit
  • Child Tax Credit
  • Pension Credit

There’s more details here.

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  • Thank you for your comment. Comments are moderated before being published.
    · 9 months ago
    I received my payment today thank you.
  • Thank you for your comment. Comments are moderated before being published.
    · 9 months ago
    I never received my cost of living payment and after calling up my benefits office I was told that it had been paid into an account that I had previously given whilst my account was suspended just for 1 payment and then I had changed it back to my account and had received my benefits without any problems ,the person whom my  cost of living payment went into never realised anything and so I never received anything? 
  • Thank you for your comment. Comments are moderated before being published.
    · 9 months ago
    I still haven’t had my £299 I know it’s says between 6th and 22nd and can see loads people not had theirs yet. I haven’t had a message saying I’m going to get it either 
  • Thank you for your comment. Comments are moderated before being published.
    · 9 months ago
    I haven't received mine either and I understand the stress everyone is under. I did get a message saying that the money will go in between 6th and 22nd. But only people who are getting benefits from HMRC will be getting there money from the 16th to the 22nd. So I gathered anyone who's getting means tested benefits from DWP will get it before the 16th. It would be nice to get it asap as I'm sure there are people out there that are struggling for cash. 
  • Thank you for your comment. Comments are moderated before being published.
    · 9 months ago
    I have not recived my cost living payment yet when will I recive the payment please 
  • Thank you for your comment. Comments are moderated before being published.
    · 9 months ago
    I haven’t received my col payment it is now 12th February and still no payment I would like to no if there’s a number I could call for payment to be made as I had text on 31st saying payment be made on the 6th. Still not arrived 
    • Thank you for your comment. Comments are moderated before being published.
      · 9 months ago
      @Musa Hi there I have been told I am not to receive the cost of living payment, I am on universal credit but my payment was 0 for the assessment period, I have money taken from my universal credit to go towards my rent and landlord and other deductions to pay back advance payments, so technically I still get universal credit can anyone help?
    • Thank you for your comment. Comments are moderated before being published.
      · 9 months ago
      @Peter If u don't get the payment by the 22nd then the application forms will be available from the next day to report it, so therefore u have until then 
    • Thank you for your comment. Comments are moderated before being published.
      · 9 months ago
      @Glenn Hi there, u okay? Have u tried to call this number (0800-328-5644), I think I hope that this will help u with ur enquiries 🤔 
    • Thank you for your comment. Comments are moderated before being published.
      · 9 months ago
      @Glenn I haven’t got mine yet also I’m disabled too
    • Thank you for your comment. Comments are moderated before being published.
      · 9 months ago
      @Glenn Well my text said between the 6th Feb and the 22nd Feb 2024..
  • Thank you for your comment. Comments are moderated before being published.
    · 9 months ago
    I haven’t received my col I’m getting scared
  • Thank you for your comment. Comments are moderated before being published.
    · 9 months ago
    Still have not received my £299 yet the one's before I got it on the day. I've had no text to say it will be going in. I'm on income support. Getting worried like others. You can't contact them until after the 22nd to find out what is happening.
  • Thank you for your comment. Comments are moderated before being published.
    · 9 months ago
    I haven't recieved my 299.00 cost living payment for 2024 they sent me a text on 2nd Feb saying it will be paid automatically can you tell me when I'll get it in my account my name is Rachel capewell I have learning difficulties and on low benefits esa income related and pip standard rate I need this money to buy food and gas until I get my esa 19th Feb pls respond and put it in my account replie to my comment via my email rachelcapewell38@gmail.com it's making me depressed not recieving it cos I had the others on time wheres this one I'm on the same allowances as when I had others wheres this one I want explanation pls put in account now u sent text but no money 
    • Thank you for your comment. Comments are moderated before being published.
      · 9 months ago
      @Damon Actually the date that u can get to report it is on the 23rd Feb that's when the application forms will be available from for u to get to report it so until then fingers crossed 🤞 that u get it I'm in the same situation feels like they don't want to give us the last one 
    • Thank you for your comment. Comments are moderated before being published.
      · 9 months ago
      @Rachel capewell Rachel In some cases your work coach can tell you what date you will be paid if you log into your account and leave a message for them to call you r message you with a date I’m in the same situation as you I’m afraid you can’t do anything else apart from that until the 22nd when you can then report a missing payment 
  • Thank you for your comment. Comments are moderated before being published.
    · 9 months ago
    February the 10th and no 299 cost of living payment. I received the first one on day 2 and the second on day 2. Worried now seeing as 6.4 million people were paid already and only 900 thousand left to pay out. The payment is random and in 6 batches I was told, so I don't know what is going on but good luck to anyone really needing it like me and I hope you get is soon.
  • Thank you for your comment. Comments are moderated before being published.
    · 9 months ago
    why i din t receive my £299  cost of living yet? the first 2 pyments on the day i can t work i m on imcome support esa this is getting me nervous and i can t be in stress due to my  ilness , anyone knows where to call  to know what is happening? thanks in advance 
  • Thank you for your comment. Comments are moderated before being published.
    · 9 months ago
    I still havnt received my last 299 col payment hopefully be in before 22 should I contact universal credit or dwp 
    • Thank you for your comment. Comments are moderated before being published.
      · 9 months ago
      @Mrs Sharon alcorn  O you cannot report a missing payment until the 22nd I’m afraid I’m in the exact same situation as you I got the first payment on the first day the second I did not get until a week later and now I’m still waiting for this one just have to be patient 
  • Thank you for your comment. Comments are moderated before being published.
    · 9 months ago
    I was told I was going to get £299 on the 8th I still haven't received anything 
  • Thank you for your comment. Comments are moderated before being published.
    · 9 months ago
    I haven’t received my cost of living payment I am suppose to receive it the second day it was out so I think I’m not getting it 
  • Thank you for your comment. Comments are moderated before being published.
    · 9 months ago
    still haven't received my cost of living, maybe we just need to be patient but usually the cost of living payment comes in within 2 days i'm not sure whats going on
  • Thank you for your comment. Comments are moderated before being published.
    · 9 months ago
    i have not received the 299 cost of living payment as yet
  • Thank you for your comment. Comments are moderated before being published.
    · 9 months ago
    I have had a cost of living payment paid in to a bank account that had fraud happen on I I have tried to contact them about this days before and I was un aware I thought when change in my bank it would automatically change over to your benfafita long story cut short the money was paid in a old account what was frusded the payment has gone in the bank and been snatched so where does that leave me now 
    • Thank you for your comment. Comments are moderated before being published.
      · 9 months ago
      @Jack Contact your bank you will get it back obviously they know about the fraud so don’t worry 
    • Thank you for your comment. Comments are moderated before being published.
      · 9 months ago
      @Jack What do you mean had fraud on it I changed my bank account end of Nov but been getting paid my benefits into new bank since then would this be effected, I can still login to my old account but nothing gone in there either 
  • Thank you for your comment. Comments are moderated before being published.
    · 9 months ago
    I’ve only had two payments in total  by cost of living which was on 27th of April and the 2nd of November both in 2023 I’m not really sure if I’ve missed out on any payments or not I haven’t had any new messages saying that they are going to pay me. 
  • Thank you for your comment. Comments are moderated before being published.
    · 9 months ago
    Hello I received COL 2 payments but for February 2024 I haven’t received no message at all will I still receive 299 in my account 
  • Thank you for your comment. Comments are moderated before being published.
    · 9 months ago
    I received 2 COL payments… I usually get an incoming payment message alert in my monzo account and can request the money to be deposited early however I have not received any messages regarding the last upcoming payment on the 6th. 

    I was supposed to get paid JSA on the 1st of Feb however instead they randomly put my account under review said I’m entitled to £0 and will not pay me until they finish looking into my claim so are basically leaving me to starve while they do checks….I have no close family or friends and don’t understand why the checks include freezing my account.

    As soon as I changed my claim to state that I was homeless they put the entitlement to £0 when I’m a venerable individual! I’ve worked my whole life and this is my first time being on benefits after loosing my job this is just truly disgusting. 

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