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Statement of Reasons
- summertrain
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11 years 9 months ago - 11 years 9 months ago #109473 by summertrain
Replied by summertrain on topic Statement of Reasons
Hi, after another 40 days and now two SOR requests since May, still nothing! What should be my next step? This is past a joke! Should I write again to the DWP and copy the letter to ICO?
Last edit: 11 years 9 months ago by Gordon.
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11 years 9 months ago #109475 by Gordon
One quick point, your topic refers to a Statement of Reasons, this document has no specific form and it is not unusual for the DWP to believe that they have already supplied this.
If you are able, I would start by phoning your local DWP office to confirm that they have actually received your requests, there is no reason why they should not have, but is the first question that the ICO will ask.
If they have, then you are entitled to make a complaint to the ICO, there is a link on the following page.
www.ico.org.uk/
If they have not, then I am afraid that you will have to re-submit your request, I would then give it a week and phone to confirm that they have received it.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic Statement of Reasons
summertrain wrote: Hi, after another 40 days and now two SOR requests since May, still nothing! What should be my next step? This is past a joke! Should I write again to the DWP and copy the letter to ICO?
One quick point, your topic refers to a Statement of Reasons, this document has no specific form and it is not unusual for the DWP to believe that they have already supplied this.
If you are able, I would start by phoning your local DWP office to confirm that they have actually received your requests, there is no reason why they should not have, but is the first question that the ICO will ask.
If they have, then you are entitled to make a complaint to the ICO, there is a link on the following page.
www.ico.org.uk/
If they have not, then I am afraid that you will have to re-submit your request, I would then give it a week and phone to confirm that they have received it.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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11 years 9 months ago - 11 years 9 months ago #109481 by summertrain
Replied by summertrain on topic Statement of Reasons
Thanks Gordon. I requested the SOR by phone back in May, so they did receive that one. When nothing materialised I wrote to them, I have proof of posting for that. It is such a rigmarole phoning as well with various security checks and hanging on the phone waiting.
Last edit: 11 years 9 months ago by Gordon.
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11 years 9 months ago #109482 by Gordon
I do appreciate the difficulties and the cost, but it will confirm that the requests have been received and not yet serviced.
I am told phoning before 9am is a good time to contact the DWP.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic Statement of Reasons
summertrain wrote: Thanks Gordon. I requested the SOR by phone back in May, so they did receive that one. When nothing materialised I wrote to them, I have proof of posting for that. It is such a rigmarole phoning as well with various security checks and hanging on the phone waiting.
I do appreciate the difficulties and the cost, but it will confirm that the requests have been received and not yet serviced.
I am told phoning before 9am is a good time to contact the DWP.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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11 years 9 months ago #109577 by summertrain
Replied by summertrain on topic Statement of Reasons
Update on this: Today I phoned DWP who said that the report had been sent in June! Anyway the very helpful lady I spoke to said she'd send another one out today.
So here is a warning that the Post Office can screw up the deliveries.
The lady I spoke to said theat the award was made on April 9th. The letter I received from the DWP was dated 2nd May 2013. I assumed that the 2nd May was the start dater. She said ESA50 would likely be sent out February time roughly 6 weeks before the renewal date. Then the whole process starts again. That's why I need to see what they said about me. Foewarned is forearmed.
So here is a warning that the Post Office can screw up the deliveries.
The lady I spoke to said theat the award was made on April 9th. The letter I received from the DWP was dated 2nd May 2013. I assumed that the 2nd May was the start dater. She said ESA50 would likely be sent out February time roughly 6 weeks before the renewal date. Then the whole process starts again. That's why I need to see what they said about me. Foewarned is forearmed.
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