Update: PIP review with no extension period cover?

Hi Gordon,

Sorry - I thought I replied, I obviously hadn't. I didn't mean to annoy you or the team, my apologies. You're nothing but helpful and generous with your time.

I've contacted the DWP already, a couple of times. They've said they only extend '1 year plus 30 days, no more'. This is what they've done. I have a letter that says this, yes. But the extension ends in a couple of days.

If the extension ends in a couple of days and the DWP are telling me to 'be patient', and they don't offer more than '1 year, plus 30 days' I think I just have to accept this.

I believe I've understood you correctly, I believe what you're saying is that the DWP SHOULD be able to offer another extension of 30 days because they haven't completed their review in time. I presume if this is the case this would have been sent to me already. I will call them again.

Thanks.

Another update:

Called DWP again. Given a different story this time. Spoke with a very rude person who was dismissive and just didn't 'understand' what the extension was. Initially I shut down because of their behaviour toward to me, but then I pushed back and it looks like the extension letter will come through! It will be later than I'd hoped but I'll have one come through!

Thanks again Gordon and Team for everything!

Sorry it took so long to get through to me. I'm a bit slow!

Hi BIS,

Thanks very much, couldn't have done it without you!

I would like to add though that I was told that we (recipients) are NOT entitled to an extension letter unless we outright say the reason for the letter. Even just saying we need the extension letter to apply for something isn't good enough we have to say what we're applying for specifically like a BB or maybe Occupational Therapy (I did but I was made to feel like I was somehow at fault for every time I was given the run around). I was told that the call centre staff are trained this way by a Manager.

This is more of an FYI for anyone else that's going through this. I ended up speaking with a CM who said this to me.

Thanks again for your help! I hope you all have a lovely Holiday period.