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should i ring ATOS/DWP

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10 years 8 months ago #124595 by MariW
Replied by MariW on topic should i ring ATOS/DWP
Cemily91,

It's easier to email Atos at This email address is being protected from spambots. You need JavaScript enabled to view it. I've emailed Atos to check on the delivery of my ESA 50 and to make a subsequent query. I've had pleasant and prompt answers with 180 minutes.

Good luck :)

Mari

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9 years 10 months ago #136223 by Cemily
Replied by Cemily on topic should i ring ATOS/DWP
I forgot to come back & let you know what happened. I did get someone to ring for me & they told me a decision to award me 2yrs of SG had been made 7 months previously!!! & said a letter had been sent - which I of course hadn't received. I wont wait that long again! I could have had 7mnths of peace of mind
but hey ho thanks for your support

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9 years 10 months ago - 9 years 10 months ago #136236 by Gordon
Replied by Gordon on topic should i ring ATOS/DWP

Cemily91 wrote: I forgot to come back & let you know what happened. I did get someone to ring for me & they told me a decision to award me 2yrs of SG had been made 7 months previously!!! & said a letter had been sent - which I of course hadn't received. I wont wait that long again! I could have had 7mnths of peace of mind
but hey ho thanks for your support


Glad to hear it was a positive result.

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems
Last edit: 9 years 10 months ago by Gordon.

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9 years 10 months ago #136237 by MariW
Replied by MariW on topic should i ring ATOS/DWP
Good news :)

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  • teabag
9 years 10 months ago #136250 by teabag
Replied by teabag on topic should i ring ATOS/DWP
I had a similar experience I was due for reassessment in February this year, I never received a form and was too nervous to call them. But when I moved home in March I phoned them about a change of address and mentioned that I hadn't received the form for reassessment the lady had a look on her screen and said that I was not down for renewal until February 2017, I hadn't had a letter only 1 about the annual increase

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