Have you been through the universal credit (UC) managed migration process or are you going through it right now?

Could you share your experiences with other readers?

You may have had a very straightforward migration and your positive result will be encouraging for others waiting to be moved.

Or you may have encountered difficulties which it would be helpful for readers to know about in advance, so that they can be prepared for them.

We have a growing number of resources for members being migrated from employment and support allowance (ESA) to UC on our ESA/UC guides page.  But we know that there is no substitute for  hearing from people who are further along the route than you are.

So, please do share your story in the comments section below – it may make a real difference to your  fellow claimants.

In your comment, please include if you can:

  • details of which benefit(s) you were migrated from,
  • roughly when it happened, or whether it is still happening now,
  • roughly what area of the country you live in.

Comments

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  • Thank you for your comment. Comments are moderated before being published.
    Jon · 7 hours ago
    Read something that said labour are going to allow job centre staff to have a say in pip reviews
    • Thank you for your comment. Comments are moderated before being published.
      Bud · 3 hours ago
      @Jon Was that the same article that said they didn’t do any work?

      Oh please!  So we have all these people who’re not particularly trained in anything, who get to decide if we’re fit for work.  

      What happens if they do get us all jobs, the roles could be reversed. 

  • Thank you for your comment. Comments are moderated before being published.
    top cat · 7 hours ago
    i want to move and have been told i will lose £80 pm when i will go on uc this is madness
    • Thank you for your comment. Comments are moderated before being published.
      Frances · 4 hours ago
      @top cat When you say move you mean move house? If so then yes, it is madness, because you will have to switch to uc by what is called natural migration if (and only if) you move to a different local authority because not all legacy benefit claims transfer when you move to a new la.

      If you mean you want to move to uc then could you wait until you get the managed migration letter so as to get transitional protection of your legacy benefits?

      Or could you delay a house move until you have been manage migrated to uc, or move within the same la?

      It's really bad luck if you have to move to a new la straight away and so unfair.

  • Thank you for your comment. Comments are moderated before being published.
    Ah · 18 hours ago
    Labour doesn't wanna go after a Wealth Tax of the elite-wealthy, but they wanna go after the vulnerable ESA SG claimants
  • Thank you for your comment. Comments are moderated before being published.
    Khandy01 · 1 days ago
    I visited my housing benefit this week regarding council tax queries etc.  I was informed by the officer that I will hear will hear before June 2025.  ESA support group and Housing benefit.

    Leeds.


    • Thank you for your comment. Comments are moderated before being published.
      MrFibro · 2 hours ago
      @Khandy01 Thank you.
    • Thank you for your comment. Comments are moderated before being published.
      Khandy01 · 5 hours ago
      @MrFibro My query was related to council tax.  I explained that I am waiting to be moved over to Universal Credit (which I am absolutely dreading like the majority of us).  The council officer informed me that I will hear before the end of June 2025 regarding the migration notice.  Presently, I am on legacy ESA Support Group and Housing benefit.  I hope that helps?
    • Thank you for your comment. Comments are moderated before being published.
      MrFibro · 21 hours ago
      @Khandy01 Sorry but I don't quite understand what you have written.  Was you inquiring about the continuation of housing benefit, and council tax reductions?

      And it's going to take until June 2025 ( who housing benefit people or UC people) before they reach a decision on your inquiry.
  • Thank you for your comment. Comments are moderated before being published.
    The Dogmother · 1 days ago
    I don't know know if this was mentioned anywhere else on here.
    But this is what I've learned about moving from Esa Support group to UC. I've seen numerous posts of ppl asking what to do about fit notes and if they are needed,here's the answer..... If you are migrating across from esa sg, you do not need fit notes. The request on your journal for them is an automatic one,as its not set up to deal with migration of SG , you need to put this , "As I am migrating from esa support group  I transfer to the equivalent group on UC under Reg 19 and request that you send Esa the MGP1 form.Therefore I need no fitness. (Don't be sending Fit notes as this will trigger a reassessment, the system thinks your a new claiment) 


    • Thank you for your comment. Comments are moderated before being published.
      MrFibro · 2 hours ago
      @The Dogmother No I was never asked for any sick notes whilst iv'e been in the SG, I get the 6 month sick notes, and use them as additional evidence for the purpose of WCA or PIP reviews.

      Of which they have come in very useful.   Some assessors still try to dismiss the GP's sick/ fit notes, as they think the claimant is lying to their GP to put down bent symptoms, so to make it look like your more ill than you already are.

      But the majority of my multiple illnesses/ conditions are also backed up with consultants, and they all coincide nicely.  So it's hard for the assessor to dismiss my illnesses etc.
    • Thank you for your comment. Comments are moderated before being published.
      The Dogmother · 5 hours ago
      @MrFibro Yup. The usual. Give as much trouble as possible to put us off.
      Thing is they are so transparent it's laughable. Must think because we are unwell we are stupid too. 
      I know lots of people have a smooth transition over to UC but we rarely get to hear those stories. We are so used to chaos we expect it. Unbelievable. Not fair and downright pathetic to make sick people worse on purpose. 
    • Thank you for your comment. Comments are moderated before being published.
      The Dogmother · 6 hours ago
      @T Yes indeed. It's a little beacon of hope. We have to try and stay as positive as possible. Hopefully something will go our way.  Fingers toes and paws crossed. 
    • Thank you for your comment. Comments are moderated before being published.
      The Dogmother · 6 hours ago
      @MrFibro I've been in SG  twenty-six odd years, and I don't send any fit-sick notes. Have you been asked to keep sending them in? I've not heard of that over such a long time. 

    • Thank you for your comment. Comments are moderated before being published.
      T · 7 hours ago
      @The Dogmother Thank you :)  Let's just pray for a miracle for this budget that something positive comes !! We deserve that at least ..      
  • Thank you for your comment. Comments are moderated before being published.
    David · 1 days ago
    Excellent and concise advice Micksville. Thank you

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    A · 1 days ago
    I noticed the NI website has been updated where information is showing the following although the gov.uk site has not been updated and maybe different for England and Wales

    Tax Credits with Jobseekers Allowance (Income-Based)
    Tax Credits with Jobseekers Allowance (Income-Based) and Housing Benefit    October 2024
    Housing Benefit only    You will be asked to move to Universal Credit at a later date
    Jobseekers Allowance (Income-Based) only
    Jobseekers Allowance (Income-Based) with Housing Benefit   
    Income Support only
    Employment and Support Allowance (ESA) only
    Employment and Support Allowance (ESA) with Housing Benefit (HB)

    You will be asked to move to Universal Credit at a later date for the above.

    Here is the url for that. 
    https://www.nidirect.gov.uk/articles/what-move-universal-credit#:~:text=The benefits system is changing,to Move to Universal Credit
    • Thank you for your comment. Comments are moderated before being published.
      george · 8 hours ago
      @A When it  says  on the list you posted above ,
       ESA only - 
      ( I'm ESA wrag group with sdp nothing else )
      Is that considered ESA only - as there's no child or working tax or housing benefit ? Anyone ? 
    • Thank you for your comment. Comments are moderated before being published.
      Bud · 9 hours ago
      @MrFibro If you click on A’s link & scroll down it says this: 

      Employment and Support Allowance (ESA) with Housing Benefit (HB)
      You will be asked to move to Universal Credit at a later date. 
    • Thank you for your comment. Comments are moderated before being published.
      MrFibro · 21 hours ago
      @A What about claimants who get IrESA  sg ?

      When will they be expected to move onto UC.
    • Thank you for your comment. Comments are moderated before being published.
      MrFibro · 21 hours ago
      @A When is the later date for this ......Employment and Support Allowance (ESA) with Housing Benefit (HB)

      Thanks.
  • Thank you for your comment. Comments are moderated before being published.
    micksville · 1 days ago
    Might be an idea to also include the first letter of surname to gauge if this process is being done in alphabetical order of surnames and also if you were due a normal review of ESA around the time of your migration notice, this to gauge if it's being done roughly around the dates of reviews already proposed
  • Thank you for your comment. Comments are moderated before being published.
    wibblum · 2 days ago
    Just to repeat HRH's request, could people please also tell us which area they live in?

    Seeing as Starmer's Grifters And Liggers Social Club isn't prepared to release any actual details about the UC roll-out to us, it looks like we're going to have to try and work out for ourselves if this first wave is a geographically-targeted pilot or not.
    • Thank you for your comment. Comments are moderated before being published.
      Jon · 1 days ago
      @wibblum Nottingham surname begins with h received migration notice ten days ago
  • Thank you for your comment. Comments are moderated before being published.
    wibblum · 2 days ago
    Can anyone tell us exactly how hard a time you'll have claiming UC if you don't have 'acceptable' photo ID such as a passport or driver's license?
  • Thank you for your comment. Comments are moderated before being published.
    • Thank you for your comment. Comments are moderated before being published.
      Jonno · 1 days ago
      @rtbcpart2 Yes, probably so. I couldn't access it yesterday due to the paywall but could access it this morning. Many thanks for posting the link. Interesting read.
    • Thank you for your comment. Comments are moderated before being published.
      rtbcpart2 · 1 days ago
      @Jonno @Jonno The bit that amused me was the bit quoted, which didn't post at first. Re paying to read - I got to see that article for free, so it must be so many per month or something before you have to pay.
    • Thank you for your comment. Comments are moderated before being published.
      rtbcpart2 · 1 days ago
      @rtbcpart2 This missing bit:

      "Starmer, who has so far shown the political sure-footedness of an hour old lamb, will see his approval ratings fall even further"
    • Thank you for your comment. Comments are moderated before being published.
      Jonno · 1 days ago
      @rtbcpart2 Which bit? The headline itself? The full article is behind a paywall so unless you or someone on here has a subscription to the Torygraph we can't read the full article unfortunately.
  • Thank you for your comment. Comments are moderated before being published.
    sam · 2 days ago
    i have just gone from esa to uc and it was very difficult to understand at first, you get offered an advance payment so try to keep some of that and pay some off your rent as two weeks later u get your last payment from esa and then you have to go three more weeks without no money they write to you on the journal but can take days to reply back to u. don’t panic to much they as for a fitnote but that’s while their waiting for your claim to go over from esa the day they shut your claim the next day uc get all your information. then they also offer you another advance payment but that’s got to checked by yourself on your journel so keep an eye on that. you will get into rent arrears and i don’t agree with that and also having to pay back the advance payment. just make sure you make it affordable for yourself to pay it back. if you stress to much over it then seek help 
    • Thank you for your comment. Comments are moderated before being published.
      Jonno · 1 days ago
      @MJ Yes, me too. Identical position. Not looking forward to having to go through that again. 

      I will quote Regulation 19 in my journal immediately I submit my claim and before I upload my I.D. and housing costs. Hopefully, that will prevent them from asking for a fit note.

      I am on ESA WRAG so will have to engage with the JC at some point but I don't want to be getting into Needless discussions about fit notes and the WCA.

      I just cross my fingers I get a fair Work Coach.
    • Thank you for your comment. Comments are moderated before being published.
      Jon · 1 days ago
      @sam Won't you receive your pip if in receipt of it
    • Thank you for your comment. Comments are moderated before being published.
      Bobdole · 1 days ago
      @sam If you're moving to universal credit from the support group, you don't need to provide a fit note. The government's own website even confirms this. You don't need to provide a fit note if: you move from esa to uc without a break, you have already completed a wca and if you were in wrag or support group when you moved to uc.
      Unfortunately the DWP are literally so incompetent, they don't even know how their own system works!
    • Thank you for your comment. Comments are moderated before being published.
      micksville · 1 days ago
      @sam As per the advice from B and W
      Will I have to provide a fit note or prove I am unfit for work if I am
      moving to UC from ESA?
      No, if you have already been assessed for ESA (and put into the work-related activity or support
      groups), you will not have to provide a fit note when you move to Universal Credit.
      We have heard of cases of work coaches telling people who are receiving ESA and claiming UC
      as a top up, or who are moving to UC from ESA, that they need to start providing fit notes. This
      can cause difficulties with the person’s GP, who will have been told by ESA to stop providing fit
      notes once the person was found incapable of work.
      Regulation 40 of the Universal Credit Regulations 2013 confirms that someone has limited
      capability for work and work-related activity (LCWRA) for UC if they have been found to have
      LCWRA for either UC or ESA (the support component). The equivalent rule for people who have
      been found to have limited capability for work (LCW) can be found in Universal Credit
      Regulation 39.
      The DWP’s Advice for Decision Makers (their guidance to their staff) also confirms that if
      someone moves under managed migration, their work capability assessment decision from ESA
      moves with them (paragraph M6192 for the work-related activity component and paragraph
      M6195-6 for the support component). 
    • Thank you for your comment. Comments are moderated before being published.
      micksville · 1 days ago
      @sam I'm assuming yours was a managed migration? Also, were you in the support group of ESA?I ask this as Benefits and work have advised via the forum that if in SG you should go directly into the UC equivalent of SG and not need a fit note. I did read one B and W member saying the work coach online had demanded a fit note but again the advice given was to contact, via your journal, the case manager instead as they are more conversant with the rules and regs surrounding fit notes 
  • Thank you for your comment. Comments are moderated before being published.
    HRH · 2 days ago
    would it be possible to add the area you live in so we can get a sense of the pattern of ESA migrations?
    thank you
  • Thank you for your comment. Comments are moderated before being published.
    Zainab · 2 days ago
    The application process is pretty straightforward (if you are comfortable doing it online), but I had to wait for more than two weeks to get my first UC payment.
    • Thank you for your comment. Comments are moderated before being published.
      Jon · 20 hours ago
      @MrFibro I've read some horror storys about universal credit where people don't get any money for months
    • Thank you for your comment. Comments are moderated before being published.
      MrFibro · 2 days ago
      @Zainab This UC is going to put hundrerds of thousands of people in debt, and worse....in housing arrears.  Some housing associations or private rents, do not like their customers racking up any arrears.

      So much for the DWP's IT people, who cannot construct & implement a SIMPLE system to automatically transit claimants over onto UC.  
    • Thank you for your comment. Comments are moderated before being published.
      Alex · 2 days ago
      @Zainab Did you have to send in a sick note?
  • Thank you for your comment. Comments are moderated before being published.
    • Thank you for your comment. Comments are moderated before being published.
      CaroA · 1 days ago
      @The Dogmother Thank you so many of us are feeling this way I wonder what the consequences longer term will be for the NHS etc picking up the pieces of all this.  You too I appreciate your posts take care X
    • Thank you for your comment. Comments are moderated before being published.
      The Dogmother · 2 days ago
      @CaroA No need to apologise, you posted first ,I didn't notice. . No harm done at all. 
    • Thank you for your comment. Comments are moderated before being published.
      The Dogmother · 2 days ago
      @CaroA @CaroA think demented isn't too harsh a word. It's only on my every waking thought, and that's many as I don't sleep. Yeah,I hear that, om only on here every four or five days. Its all consuming. Take care, I mean that. X
    • Thank you for your comment. Comments are moderated before being published.
      CaroA · 2 days ago
      @The Dogmother Sorry I didn't see that.  I don't know how youre fairing but I have got bad OCD around all of this.  Need to take a break for it all.....
    • Thank you for your comment. Comments are moderated before being published.
      The Dogmother · 2 days ago
      @CaroA @caroA i just noticed you posted this,I had just posted it too.

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