- Posts: 16
× Members
Clarification on PIP report
- Katiee
- Topic Author
- Offline
Less More
23 hours 46 minutes ago #313578 by Katiee
Clarification on PIP report was created by Katiee
I had my assessment last Thursday, which I asked to be recorded, I didn't receive a link to download it, and capita have said they don't have it stored digitally they only do CDs which is pretty useless. They said to call DWP. DWP say they don't even get the recordings. Shouldn't I be able to access it digitally as per their website?
I also received the report today, and I'd like a little clarification if possible.
The consultant report form has information that is irrelevant, and from my previous PIP application which looks to have been copied and pasted, however there are also parts from the assessment such as 'will use aids to help chop foods and cut food', 'eating 1 meal a day, reports having poor memory and will forget to eat' and 'reports they have a pill box and reminders due to poor memory...reports they are often late taking their medications as they forget to take them'. There are also many things missed out, and some things that are just plain assumptions.
I think my main question here is why, even if they have stated I struggle with things, when they have filled in the daily living & mobility bits have they ticked that I do not need any help with any of them? Ditto mobility.
I stressed that I suffer from after effects from doing activities, the help that I received and the aids I use, right down to the type of underwear I wear as I can't do a normal bra up, but she has seemingly contradicted herself when filling in the daily living portion.
She saying in the 'reported restrictions not supported' part that 'the evidence does not support a restriction'. What evidence do they need that will back up the fact that I pretty much hate my life because of the daily battles I have with literally everything?
Is there even any point going to MR?
I also received the report today, and I'd like a little clarification if possible.
The consultant report form has information that is irrelevant, and from my previous PIP application which looks to have been copied and pasted, however there are also parts from the assessment such as 'will use aids to help chop foods and cut food', 'eating 1 meal a day, reports having poor memory and will forget to eat' and 'reports they have a pill box and reminders due to poor memory...reports they are often late taking their medications as they forget to take them'. There are also many things missed out, and some things that are just plain assumptions.
I think my main question here is why, even if they have stated I struggle with things, when they have filled in the daily living & mobility bits have they ticked that I do not need any help with any of them? Ditto mobility.
I stressed that I suffer from after effects from doing activities, the help that I received and the aids I use, right down to the type of underwear I wear as I can't do a normal bra up, but she has seemingly contradicted herself when filling in the daily living portion.
She saying in the 'reported restrictions not supported' part that 'the evidence does not support a restriction'. What evidence do they need that will back up the fact that I pretty much hate my life because of the daily battles I have with literally everything?
Is there even any point going to MR?
Please Log in or Create an account to join the conversation.
- BIS
- Offline
Less More
- Posts: 10271
4 hours 42 minutes ago #313596 by BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by BIS on topic Clarification on PIP report
Hi Katiee
I don't know why you were told to contact the DWP about your recording. I copied this from their site
"After your appointment, you will receive a link to your recording by text message or email, and a separate text message with a one-time password. The password will expire after 24 hours and can only be used once to access and download your recording. This is to protect you and the information you provided at your appointment.
If you would like a CD copy of the recording, please let the health professional know. We will also keep a copy of the recording.
After your assessment, if you have any difficulties accessing your recording, or need a CD copy, please contact Capita." haas.capita.co.uk/en/benefit-types/pip/telephone-assessments
So they have not followed their own guidance. Get back onto them as they should still have a copy of your recording. Do be prepared for them to say that they have 'lost it'
With regard to the assessor saying that you don't need any help, even though you have said you do, they are simply giving their 'opinion', which differs from your own. This, unfortunately, happens to many claimants. Cut and paste jobs are also common.
With regard to "the evidence does not support a restriction", you understandably ask what evidence do you need to provide? That's a difficult one for me to answer, as I don't know what sort of argument you have been making, what evidence you gave, or what, specifically, the assessor is referring to. Again, you are not alone in receiving a remark like that in your assessment feedback.
Generally, assessors are looking for some sort of corroborating evidence to back up what a claimant has said, and this could come in different ways - official diagnosis, letters from professionals, or relatives or friends, care plans, diaries, it could be inferred from the dosage of medication taken, aids used, or support given.
Is it worth you putting in an MR? Only you can decide this. Only 27% of MRs are successful, but those that win certainly think it is worth it. Over 65% of Appeals are won, but again, although it is a hard slog, many people think it was worth doing.
BIS
I don't know why you were told to contact the DWP about your recording. I copied this from their site
"After your appointment, you will receive a link to your recording by text message or email, and a separate text message with a one-time password. The password will expire after 24 hours and can only be used once to access and download your recording. This is to protect you and the information you provided at your appointment.
If you would like a CD copy of the recording, please let the health professional know. We will also keep a copy of the recording.
After your assessment, if you have any difficulties accessing your recording, or need a CD copy, please contact Capita." haas.capita.co.uk/en/benefit-types/pip/telephone-assessments
So they have not followed their own guidance. Get back onto them as they should still have a copy of your recording. Do be prepared for them to say that they have 'lost it'
With regard to the assessor saying that you don't need any help, even though you have said you do, they are simply giving their 'opinion', which differs from your own. This, unfortunately, happens to many claimants. Cut and paste jobs are also common.
With regard to "the evidence does not support a restriction", you understandably ask what evidence do you need to provide? That's a difficult one for me to answer, as I don't know what sort of argument you have been making, what evidence you gave, or what, specifically, the assessor is referring to. Again, you are not alone in receiving a remark like that in your assessment feedback.
Generally, assessors are looking for some sort of corroborating evidence to back up what a claimant has said, and this could come in different ways - official diagnosis, letters from professionals, or relatives or friends, care plans, diaries, it could be inferred from the dosage of medication taken, aids used, or support given.
Is it worth you putting in an MR? Only you can decide this. Only 27% of MRs are successful, but those that win certainly think it is worth it. Over 65% of Appeals are won, but again, although it is a hard slog, many people think it was worth doing.
BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Please Log in or Create an account to join the conversation.
Moderators: latetrain, BIS, Catherine12345, Chris, David, Forum Moderator