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UC overpayment

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3 days 19 hours ago #313634 by David
Replied by David on topic UC overpayment
Hi Sick&Tired

There appears to be a glitch here that is affecting a number of people. This is the first Annual Uprating following full Managed Migration.
The DWP has described its approach to the roll out of UC, including managed migration, as a ‘test and learn’ approach, whereby ongoing testing is carried out to identify problems as they arise so they can be fixed quickly and before larger numbers are affected.
So hopefully they will identify the problem speedily.

Let us know how you get on.
David

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3 days 4 hours ago #313679 by Sorrel
Replied by Sorrel on topic UC overpayment
I received a reply which said it was caused by the updated ESA award, which makes no sense to me as the ESA amount they subtracted was less than it has been in previous months. I received a link in my journal to a letter telling me I'd been overpaid UC and could either do nothing and they'll take it back in monthly installments, or I could pay the full amount into their bank account.

Sick&Tired - you'll probably find, like me, that the wrong amount will go into your bank account and you'll have to pay it back. I've not been asked to send in bank statements.

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1 day 12 hours ago #313709 by David
Replied by David on topic UC overpayment
Hi Sorrel

Thanks for your update....who knows what the truth is !

David

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18 hours 29 minutes ago #313718 by Bud
Replied by Bud on topic UC overpayment
Me too! Apologies I’ve just posted about this. Twice it’s happened to us now. Just as you think you know what’s happened, they tell you something completely different. I’m always writing on the journal, I’m trying make them as sick of me as I am of them 🤭

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17 hours 20 minutes ago #313719 by David
Replied by David on topic UC overpayment
Hi Bud

Thanks for the update and let us know when there is a resolution.

David

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