annual automated claim review ?

thank you gary, bis and k, i understand now,

Just finished mine the second one in 14 months all fine ,upload acct docs etc then a phone interview,one thing I have have done is close a couple of accounts that were barley used as it saves the hassle when getting the information for the review the fewer the accounts the easier it is .received my notice of review on the 17th dec and got word through my journal Friday that it was now complete so takes longer than you think it will .

hi k. did you have to provide bank statements?

No, I just had to confirm my claim was correct - for example rent amount, savings amount. Everything for me was the same except obviously the amount in the bank changes so I just updated that and that was it - all done