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ID call For UC Migration
- Ianeif2
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1 week 5 days ago #309214 by Ianeif2
ID call For UC Migration was created by Ianeif2
I just had a very strange experience on the call from UC on the scheduled call for ID. I was asked a few questions then told I still have to go in to show them my ID.
I don't get why they're calling if they then say you still have to come in to prove ID.
Has this happened to anyone else?
I don't get why they're calling if they then say you still have to come in to prove ID.
Has this happened to anyone else?
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- BIS
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1 week 5 days ago #309218 by BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by BIS on topic ID call For UC Migration
Hi Ianeif2
Yes, it has happened to a lot of people. It happened to a relative of mine - but they landed up doing a home visit to verify the ID.
BIS
Yes, it has happened to a lot of people. It happened to a relative of mine - but they landed up doing a home visit to verify the ID.
BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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- Ianeif2
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1 week 5 days ago #309221 by Ianeif2
Replied by Ianeif2 on topic ID call For UC Migration
I don't understand it when they've been given bank details and other ways to ID us. It just seemed very odd. The man I just spoke with said the system used to let them override this but it's been changed.
He'd taken all my security questions so I don't get it.
He'd taken all my security questions so I don't get it.
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