× Members

Phone call

More
1 day 12 hours ago #304660 by BIS
Replied by BIS on topic Phone call
Hi Taz60

So glad to hear that your sister's appointment went well. That must be a relief to both of you. Didn't the issue of housing benefit come up when you filled in the original form- because a friend of mine confirmed with them that she wanted her rent sent directly to her landlord? I can't tell you what you should do - but I would ring the helpline and ask.

BIS

Nothing on this board constitutes legal advice - always consult a professional about specific problems

Please Log in or Create an account to join the conversation.

More
16 hours 22 minutes ago #304685 by Taz60
Replied by Taz60 on topic Phone call
No the issue didn’t come up. We did the form over the phone my sister was just asked if she received housing benefit which she confirmed. I asked at the job centre but he couldn’t give any information on that. My sisters esa has stopped now I presume that’s because we started her claim on 12/05/2025 and that’s the 2 wks ago. She was suppose to collect it today but it wasn’t in her bank so I’m guessing she now has 3 wks with any benefit til the 18th June when she gets her 1st UC payment. I will give them a ring to check on the housing benefit.
Thanks for all your replies.
The following user(s) said Thank You: BIS

Please Log in or Create an account to join the conversation.

Moderators: GordonGaryBISCatherineWendyKellygreekqueenpeterKatherineSuper UserChrisDavid