So glad to hear that your sister's appointment went well. That must be a relief to both of you. Didn't the issue of housing benefit come up when you filled in the original form- because a friend of mine confirmed with them that she wanted her rent sent directly to her landlord? I can't tell you what you should do - but I would ring the helpline and ask.
BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
No the issue didn’t come up. We did the form over the phone my sister was just asked if she received housing benefit which she confirmed. I asked at the job centre but he couldn’t give any information on that. My sisters esa has stopped now I presume that’s because we started her claim on 12/05/2025 and that’s the 2 wks ago. She was suppose to collect it today but it wasn’t in her bank so I’m guessing she now has 3 wks with any benefit til the 18th June when she gets her 1st UC payment. I will give them a ring to check on the housing benefit. Thanks for all your replies.