I am hoping to pass the Online Identity Verification when submitting my migration application from ESA to UC. Given that the DWP has recently limited this to just three choices - I intend to use my passport, and my only other option of, what they term: - "credit references or records – for example, information about credit cards or phone contracts".
I'm confused by this wording, and wondering if anyone on the forum can clarify what this is? Will I be able to choose which item I am asked about? Can I tick phone contract instead of credit card, for example? Is there any other credit reference/records they might ask about instead? Also, how detailed are the questions - do they ask about individual payments made on a credit card, for example?
