thomas wrote: I had a face to face medical about a month ago when I got there the computer system was broke and they have any information about me, so she wrote on a piece of paper , am a little bit worried about this. How long does it take after a face to face before you hear anything
Hi t,
As you may be aware members are suffering longer than normal delays in receiving decisions.
However, I would be most concerned if a face to face was carried out without the assessing ATOS HCP having access to any of my medical evidence or personal information.
The HCP is also supposed to use the LiMA software programme to carry out face to face assessments.
You may wish to contact ATOS, voicing your concerns.
There is an e-mail contact link to the right of this page, under the heading of "WCA Customer Service:" :
www.atoshealthcare.com/claimants "Bits of Paper" have a habit of going missing.
Normally the LiMA software would be used to electronically generate an ESA85 medical report, which would then be sent electronically to The DWP DM, who would refer to this in making a decision.
Please keep us updated.
bro58
