Customer Compliance Interview

The original poster said,

I moved in to my father's home to look after him and take over the bills which are over £1000 a month. He cannot pay for this with the amount of ESA he gets. I pay in £700 to his bank account every month so the bills are paid on time by direct debit. He has no other income, no pension or saving.

At one time I was paying the bills on my father's house (no question of benefits here) and simply had the direct debits set up from my own bank account, even though I was not living in the house.

The OP is now living with her father and so could she not have most of the bills transferred into her name? At that point the large transfers of money would not be a problem. I appreciate that some things, e.g. tenancies, may need to stay in his name, but she could have the gas and electricity bills or other utilities put in her name.

I don't know if that would make a substantial difference to the DWP's view of the situation, but it would avoid large upfront payments.

carruthers wrote: The original poster said,

I moved in to my father's home to look after him and take over the bills which are over £1000 a month. He cannot pay for this with the amount of ESA he gets. I pay in £700 to his bank account every month so the bills are paid on time by direct debit. He has no other income, no pension or saving.

At one time I was paying the bills on my father's house (no question of benefits here) and simply had the direct debits set up from my own bank account, even though I was not living in the house.

The OP is now living with her father and so could she not have most of the bills transferred into her name? At that point the large transfers of money would not be a problem. I appreciate that some things, e.g. tenancies, may need to stay in his name, but she could have the gas and electricity bills or other utilities put in her name.

I don't know if that would make a substantial difference to the DWP's view of the situation, but it would avoid large upfront payments.

Hi c,

As previously stated by the Mods, this is too complicated an issue to offer any further comment on.

bro58

I will speak to my DWP contact on Monday next 14 October on their return from leave.

Hi C,

I have had a brief conversation with my DWP contact this morning, but regretfully as other moderators have said, this is a complex issue and one he hasn't encountered before.

The only comment he made is that the Customer Compliance Officer will explain things to your father and advises that you accompany him if possible.

Sorry I wasn't able to get any further advice on this occasion.

Good luck.

Jim