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ESA migration

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1 week 1 day ago #314188 by tigercub1
ESA migration was created by tigercub1
Hi,
I migrated from ESA to UC and also get new style esa now. LCWRA
I asked for alternative arrangement for rent to be paid direct to landlord.
My claim was processed and I was receiving £201.30, UC plus new style ESA then in April it was reduced by around £60 citing rent arrears, also May and June. Having been on HB I did not have any rent arrears when I migrated over. I contacted the landlord who in as many words said I had been paid it and must have spent it!
UC started off blaming landlord.
The upshot is it was registered on my journal as being paid from the start, although the amounts did not add up correctly.
The last post from a case manager said that they had restarted rent payments to the landlord and said payments to me have been stopped ( I have never been paid rent ). I cannot get anything resolved by UC or my landlord and am getting deduction every month, Can't get through to citizens advice. UC said a specialist team is looking at it (twice)
Apologies for lengthy post
Can you help?
Regards

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1 week 9 hours ago #314192 by David
Replied by David on topic ESA migration
Hi tigercub1

Is your landlord a social landlord? They communicate with UC via the bespoke landlord portal.

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems
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6 days 10 hours ago #314207 by tigercub1
Replied by tigercub1 on topic ESA migration
Hi David,
My landlord is a social landlord.
I now have an appointment with a welfare advisor from housing association.

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6 days 8 hours ago #314209 by David
Replied by David on topic ESA migration
Hi tigercub1

Thanks for the update. Your Housing Association Welfare Adviser should be able to sort out the problem using the shared UC Housing Portal.

Let us know how you get on.
David

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: tigercub1

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