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Incorrect UC statement
- Susie27
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3 days 6 hours ago #313436 by Susie27
Incorrect UC statement was created by Susie27
Hello,
I duly completed my rent increase via my UC journal on 6th April. Today, I received my new statement to be paid to me on the 22nd.
I am on TP so know my UC payment will not increase. However, my statement still shows my old rent and my old ESA payments. It reads exactly as before, even though there would have been a week, from the 6th April of both increased ESA and rent.
Should my actual statement now be showing my new ESA payment and rent ? I received my ESA yesterday and that has increased. Do I need to let UC know or wait for my May statement to see check if they've changed at that later date?
Thank you
I duly completed my rent increase via my UC journal on 6th April. Today, I received my new statement to be paid to me on the 22nd.
I am on TP so know my UC payment will not increase. However, my statement still shows my old rent and my old ESA payments. It reads exactly as before, even though there would have been a week, from the 6th April of both increased ESA and rent.
Should my actual statement now be showing my new ESA payment and rent ? I received my ESA yesterday and that has increased. Do I need to let UC know or wait for my May statement to see check if they've changed at that later date?
Thank you
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2 days 20 hours ago #313448 by David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by David on topic Incorrect UC statement
Hi Susie27
I cannot say for sure if there is anything to be read into this. I would wait until you get next months statement to see if there are any adjustments. In the meantime maybe other members can share their experiences as a lot of people have a rent rise in April.
David
I cannot say for sure if there is anything to be read into this. I would wait until you get next months statement to see if there are any adjustments. In the meantime maybe other members can share their experiences as a lot of people have a rent rise in April.
David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: Susie27
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- Susie27
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2 days 17 hours ago #313457 by Susie27
Replied by Susie27 on topic Incorrect UC statement
Thank you David,
I'm hoping that it will be sorted for the May payment. If not ok, can I come back here again for guidance and suggestions?
Susie
I'm hoping that it will be sorted for the May payment. If not ok, can I come back here again for guidance and suggestions?
Susie
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1 day 20 hours ago #313471 by David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by David on topic Incorrect UC statement
Hi Susie27
Yes, do and letting us know will help others in the same situation.
David
Yes, do and letting us know will help others in the same situation.
David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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