I am my son’s Appointee. Doing managed migration ESA to UC. My son had contribution based ESA and ir ESA. I have now been given an appointment on the phone to agree a New Style ESA commitment on 22nd September. I wrote to the case manager in the UC Journal asking if the agent knows I am Appointee for my son and that he is unable to agree any commitments. The case manager is forwarding that to the Job Centre as she doesn't know about NEW STy;e ESA commitments. However, I know from this forum that the DWP should not accept an Appointee agreeing to commitments but how do I tell that to the case manager or the Job Centre ? I don’t see how I can just say something that they ought to know as part of their job.
You could send a Journal Message to the recipient The Work Coach but make it for the attention of the Jobcentre Manager and simply say that a DWP member of staff has asked an Appointee to accept a Claimant Commitment and I would like an apology.
Let me know how you get on. David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
