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Housing association employees helping tenants with benefit claims

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Magicmoment9
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2 days 21 hours ago #308723 by Magicmoment9

Housing association employees helping tenants with benefit claims was created by Magicmoment9

Has anyone else experienced an employee from a housing association assisting them with their benefit claims and not making them aware of premiums etc and therefore forcing them into financial hardship because they aren't advising them correctly? .Welfare Assistant Officers I believe they are called.

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David
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1 day 11 hours ago #308742 by David

Replied by David on topic Housing association employees helping tenants with benefit claims

Hi Magicmoment9

Housing Associations do have Financial Inclusion officers and also employ support workers. If one has made mistakes then you can report this to the Housing Association Tenancy Support officer.

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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