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MMUC ESA Support Group: Complex Needs, Risk of Self-Harm
- ivyfox
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5 days 2 hours ago #307602 by ivyfox
Replied by ivyfox on topic MMUC ESA Support Group: Complex Needs, Risk of Self-Harm
Update:
We waited over an hour, but no-one called from the DWP.
I left messages in the journal, under 'Appointment' and 'A Payment', stating this and asking what happens next.
Will report back as and when I hear from them.
We waited over an hour, but no-one called from the DWP.
I left messages in the journal, under 'Appointment' and 'A Payment', stating this and asking what happens next.
Will report back as and when I hear from them.
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- BIS
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2 days 8 hours ago #307662 by BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by BIS on topic MMUC ESA Support Group: Complex Needs, Risk of Self-Harm
Hi ivyfox
Thanks for the update. Frustrating for you both.
I sincerely hope you can become his appointee - it will make things easier for both of you.
BIS
Thanks for the update. Frustrating for you both.
I sincerely hope you can become his appointee - it will make things easier for both of you.
BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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- ivyfox
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3 hours 17 minutes ago #307805 by ivyfox
Replied by ivyfox on topic MMUC ESA Support Group: Complex Needs, Risk of Self-Harm
There was a response the next working day, with an apology (!) stating that, 'the person who was due to telephone was called away unexpectedly'.
They've arranged a fresh appointment for a week later (Friday, 25 July) at a later time, saying we can ask for this to be changed. I've done so, at my friend's request, because he'd like to get it done and over in the morning.
No response at time of writing, unfortunately.
So they've added a further week's delay to his claim, as if 5 weeks aren't enough.
I did look on the government website about being an appointee: my friend does not have a learning disability, so it doesn't seem appropriate.
They've arranged a fresh appointment for a week later (Friday, 25 July) at a later time, saying we can ask for this to be changed. I've done so, at my friend's request, because he'd like to get it done and over in the morning.
No response at time of writing, unfortunately.
So they've added a further week's delay to his claim, as if 5 weeks aren't enough.
I did look on the government website about being an appointee: my friend does not have a learning disability, so it doesn't seem appropriate.
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