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ESA to UC Migration gone wrong
- Sowandgrow
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1 day 23 hours ago #304674 by Sowandgrow
ESA to UC Migration gone wrong was created by Sowandgrow
Hi I have been in the assessment period for managed migration from irESA Support Group to UC.
My assessment period has just ended and I found out that I have been switched to New Style ESA and UC instead of a straight migration.
The letter about New Style ESA also says I will have to go for an interview to talk about how my health conditions affect my ability to work.
I'm assuming from the B&W guides and forum that this is an automation mistake, but please could someone confirm to me that this is not a legitimate change under transitional protections, and direct me to what I need to say/do to get it fixed?
I've been paid a ESA payment after my old provision had finished (and it's a different amount) so I assume this is the New Style ESA.
I did add this on to my original thread about my claim for continuity but moderators haven't posted it so I thought maybe it's simpler to start a new topic if it's maybe been stopped because of the size of the thread?
Thanks to anyone who can offer me any direction - I have a letter from DWP about NS ESA and a statement on my UC account about that payment being minus ESA because I am still claiming. I don't know where to start really, and find phone calls deeply stressful.
My assessment period has just ended and I found out that I have been switched to New Style ESA and UC instead of a straight migration.
The letter about New Style ESA also says I will have to go for an interview to talk about how my health conditions affect my ability to work.
I'm assuming from the B&W guides and forum that this is an automation mistake, but please could someone confirm to me that this is not a legitimate change under transitional protections, and direct me to what I need to say/do to get it fixed?
I've been paid a ESA payment after my old provision had finished (and it's a different amount) so I assume this is the New Style ESA.
I did add this on to my original thread about my claim for continuity but moderators haven't posted it so I thought maybe it's simpler to start a new topic if it's maybe been stopped because of the size of the thread?
Thanks to anyone who can offer me any direction - I have a letter from DWP about NS ESA and a statement on my UC account about that payment being minus ESA because I am still claiming. I don't know where to start really, and find phone calls deeply stressful.
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- BIS
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23 hours 36 minutes ago #304717 by BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by BIS on topic ESA to UC Migration gone wrong
Hi Sowandgrow
I'm sorry that you find yourself in this position. Phonecalls are stressful and if you can't ring the UC hotline
0800 328 5644 then you need to query it in your journal. I know you are not the only person who has had this issue - but it's beyond the remit of this forum to provide you with an answer. We don't want to give you incorrect information.
BIS
I'm sorry that you find yourself in this position. Phonecalls are stressful and if you can't ring the UC hotline
0800 328 5644 then you need to query it in your journal. I know you are not the only person who has had this issue - but it's beyond the remit of this forum to provide you with an answer. We don't want to give you incorrect information.
BIS
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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