HELP I help my son with his paperwork, he's now 31. I went through to the UC website last night and foolishly used my own email to set it all up. But there are a few questions he needs to answer himself, i.e. his bank details etc.
Can this email address be changed BEFORE completing the form in full and sending the online form off?
To be honest I have been looking after my son's paperwork for the last 12 years since his diagnosis at 19 when he was out of it to be honest, and it's continued that way. But I have had enough now and I think it's time for him to start doing this for himself.
I just cannot do this anymore. I'm worn out, exhausted, and ill myself without having to do all his stuff whilst he buries his head in the sand. I'm just too old for this now. It's too stressful by far and creates strife and angst.
I also used my own mobile phone number as he doesn't even bother to keep his mobile phone updated with any credit at all. I'm at the end of my rope here. Feeling very anxious.
I don't know the correct answer to your question. I would phone the Citizens Advice Help to Claim phone number. Could you please let us know if you are able to change the email. CITIZENS ADVICE Call our Help to Claim phone number You can contact an adviser through our free Help to Claim phone service. Advisers are available 8am to 6pm, Monday to Friday:
England: 0800 144 8 444
Scotland: 0800 023 2581
Wales: 08000 241 220
David
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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