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Work capability assessment outcome notification

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6 days 18 hours ago #302568 by Kelly
Hi

When a UC work capability assessment decision is reached, does a letter come through the post or do you just receive the letter added to your journal?.

Many thanks

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6 days 15 hours ago #302578 by Chris
Hi Kelly,

Mine was received as an attachment in my UC journal - however, I wasn't aware until 5 days after because I didn't receive a message by email telling me to check my journal. I reported this incident, but it still happens now, more than 3 years on. If a work coach sends me a message, I receive an email, but if it's an attachment, I get no notification whatsoever. Not sure if it's a fault within their system, or just my luck - so may be wise you signing in on a daily basis to check.

Chris.

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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