× Members

UC claim delay CTC/HB cont

More
23 hours 21 minutes ago #300557 by Vassangel
UC claim delay CTC/HB cont was created by Vassangel
Hi teams and everyone .
Almost 2 months since my UC claim i have had no contact from them. My HB and CRC cont although all been updated . I have access t the UC Account . I updated seeking update today ?
I even contacted citizens advice amd they said is prob an issue with an ESA 3 i was asked to complete and they cannot help ad is only for new clams ! Well this is a linked issue arising from my new claim ! I didnt find the advisor helpful- he said if your up to date just wait i cannot access your account !
Has anyone had similar issue's ? Any guidance ? Im thankful my HB and ctc cont perhaps they becoming aware i complex cases to do so to avoid arrears ? Also is close to CTC ending too and end of year .. . I do hope they reply and dont close my claim as i am up
To Date ..

Please Log in or Create an account to join the conversation.

More
21 hours 38 minutes ago #300572 by David
Replied by David on topic UC claim delay CTC/HB cont
Hi Vangel

I think you are going to need personal advice regarding this issue.
Citizens Advice is a large organisation comprising National Advice and Local. You have previously contacted the National Advice section probably the Help to Claim Service. It would be a good idea to contact your local Citizens Advice Agency now. They provide personal assistance such as a companion to Benefit Tribunals and face to face interviews at a local office. There also may be other local advice agencies who offer free of charge assistance, such as Community Money Advice.

Let me know how you get on.
David

Nothing on this board constitutes legal advice - always consult a professional about specific problems

Please Log in or Create an account to join the conversation.

More
18 hours 49 minutes ago #300586 by Vassangel
Replied by Vassangel on topic UC claim delay CTC/HB cont
Thank you David for your reply . Yes it was the help with my claim CItizens advice that i originally contacted. They said they would assist till i get my first payment .. not so when such issues arise ..
I understand . I will do so . I was hoping for any-other feedback you maybe aware of similar ti mine . Are they known to have such delays ? has there been any cases similar to mine ?
Much gratitude
The following user(s) said Thank You: David

Please Log in or Create an account to join the conversation.

Moderators: GordonGaryBISCatherineWendyKellygreekqueenpeterKatherineSuper UserChrisDavid