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Received an unexpected text 'Reminder' for a Capita Assessment
- CamJ57
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8 months 3 weeks ago #299438 by CamJ57
Received an unexpected text 'Reminder' for a Capita Assessment was created by CamJ57
For context I am currently in the PIP review process, and in October I received a letter from the DWP regarding my PIP stating that my award had been extended to November 2025 and that they would contact me via letter when the review had concluded, with payment continuing as normal.
Today at 1pm I randomly received an unexpected text message stating to be from Capita "Reminding" me that apparently I have a PIP Assessment on the 20th of this month that I had not been informed of beforehand. This has taken me massively by surprise and I am completely unprepared- no letter was sent to me by either Capita or the DWP stating that there was an assessment booked so I'm a little wary.
I have always received letters in advance of any appointments or assessments, via phone or in person, so I'm questioning the validity of the message- has anyone else been text a 'Reminder' for an appointment without being informed previously?
Today at 1pm I randomly received an unexpected text message stating to be from Capita "Reminding" me that apparently I have a PIP Assessment on the 20th of this month that I had not been informed of beforehand. This has taken me massively by surprise and I am completely unprepared- no letter was sent to me by either Capita or the DWP stating that there was an assessment booked so I'm a little wary.
I have always received letters in advance of any appointments or assessments, via phone or in person, so I'm questioning the validity of the message- has anyone else been text a 'Reminder' for an appointment without being informed previously?
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- Chris
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8 months 2 weeks ago #299547 by Chris
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Chris on topic Received an unexpected text 'Reminder' for a Capita Assessment
Hi CamJ,
This has never happened to me before, but it could be down to Royal Mail, or DWP forgetting to send a letter out. I would also try verify the text number to see if it's not a scam trying to obtain your details. These scams seem to be all over the place lately. I was scammed 3 times last year, and every time they managed to get money from me, and I'm pretty computer savvy!
Chris.
This has never happened to me before, but it could be down to Royal Mail, or DWP forgetting to send a letter out. I would also try verify the text number to see if it's not a scam trying to obtain your details. These scams seem to be all over the place lately. I was scammed 3 times last year, and every time they managed to get money from me, and I'm pretty computer savvy!
Chris.
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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