I think it depends on the area tbh - but my guess is it can take anything from months going into a year or more. I sent a letter to DWP in December, and they only just replied last week! The guy on the phone was lovely, and apologetic, said they're incredibly busy due to the amount of claims that they're having to process.
Chris.
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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