Received UC Migration Notice for Legacy CB ESA

Hi, I have been on CB ESA LCWRA since 2016 with HB only. My partner is unemployed and claims Carers Allowance only (don't ask). I received a UC Migration Notice in November 2023 and I have delayed claiming because I am worried that it will not be a seamless process, based on what I have read about the differences between the UC and legacy benefits system. Q1. How do I let UC know I am on CB ESA (LCWRA) so that it is acknowledged from my first assessment period Q2. Is it better to claim online or by phone? I have several health issues that cause cognitive impairment and health relapses; the fact that I could trigger sanctions because of forgetfulness or illness (if there are unmet tasks) has me filled with anxiety, so I would have to go online regularly to check the journal just in case. My partner has dyslexia with poor working memory, and I have to proofread his forms, emails and letters, so I cannot rely on him to remember anything without being prompted by me (also anxiety inducing). Any advice or recommendations would be greatly appreciated. Thank you.

My apologies for the multiple submissions as I was having technical difficulties. I emailed support and they did get back to me. Thank you for the advice above.

Gordon wrote:

J 1. As this is a migration the DWP should be fully aware of your existing ESA award but to be safe I would raise it on your UC Journal once the claim is made.

Made a claim for UC online and confirmed ID. Patner is 'my' carer and only commitments are to login in regularly and report any changes promptly, no work commitments.

Despite my SG status, putting a note in my journal and phoning the UC helpline, I now have to attend the JCP to agree to look for work and agree to work commitments. TP does not appear to be automatic, nor do I know what action from myself or UC would trigger it on my migration claim.

I asked for a telephone appointment instead via journal but still no acknowledgment or response. You would think because they are migrating thousands of people that there would be some sort of safeguard to ensure the Migration Rules for TP are honoured at outset of claim.

Really distressed about attending, as no way could I ever agree to any work commitments that I cannot comply with on ill-health grounds. Any advice gratefully received.

Janelly wrote:

Despite my SG status, putting a note in my journal and phoning the UC helpline. I now have to attend the JCP to agree to look for work and agree to work commitments.

I did call them and the person I spoke to left a journal entry for the Case Manager to call me; still no response to date. I will attend my JCP appointment in-person, just not sure what to say when I get there.