In case you are not aware, your real name appears to be showing in the forum, if you want to change this then follow the instructions in the following FAQ
My full name is showing, how can I stop it? Entry to the ESA Support Group is not points based you need to meet one of the SG Descriptors, some of these (but not all) correspond to the 15 point Descriptors for the WRAG, have a look at the ESA Claim guides for more details.
