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Small query about Income Support
- AgoraphobicBubble
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9 years 9 months ago #138840 by AgoraphobicBubble
Small query about Income Support was created by AgoraphobicBubble
Hi again everyone.
At a compliance interview yesterday my mum/carer agreed to come off Income Support (she has to pay back the overpayment, they were very helpful and friendly, they'll let her know the amount in a couple of weeks), however after checking her bank account today, they've sent another payment of IS.
Does it take a couple of weeks to stop payments?
Thanks.
Paul.
At a compliance interview yesterday my mum/carer agreed to come off Income Support (she has to pay back the overpayment, they were very helpful and friendly, they'll let her know the amount in a couple of weeks), however after checking her bank account today, they've sent another payment of IS.
Does it take a couple of weeks to stop payments?
Thanks.
Paul.
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9 years 9 months ago #138841 by Gordon
I believe that IS is paid two weekly in arrears, also the compliance officer only collects the information it will be a Decision Maker who will decide on further action.
Are they cancelling the claim or does your mother need to?
Gordon
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Replied by Gordon on topic Small query about Income Support
Paul wrote: Hi again everyone.
At a compliance interview yesterday my mum/carer agreed to come off Income Support (she has to pay back the overpayment, they were very helpful and friendly, they'll let her know the amount in a couple of weeks), however after checking her bank account today, they've sent another payment of IS.
Does it take a couple of weeks to stop payments?
Thanks.
Paul.
I believe that IS is paid two weekly in arrears, also the compliance officer only collects the information it will be a Decision Maker who will decide on further action.
Are they cancelling the claim or does your mother need to?
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
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9 years 9 months ago #138842 by AgoraphobicBubble
Replied by AgoraphobicBubble on topic Small query about Income Support
Hi Gordon
No mention of a decision maker, it was resolved on the day he said he was cancelling it today at the interview so its likely arrears, he said that she should recieved confirmation in a couple of weeks with the amount owed and just to pay it back whenever.
Paul.
No mention of a decision maker, it was resolved on the day he said he was cancelling it today at the interview so its likely arrears, he said that she should recieved confirmation in a couple of weeks with the amount owed and just to pay it back whenever.
Paul.
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9 years 9 months ago #138843 by Gordon
I'm afraid the DWP do not operate a "when ever" policy for over payments.
Gordon
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Replied by Gordon on topic Small query about Income Support
Paul wrote: Hi Gordon
No mention of a decision maker, it was resolved on the day he said he was cancelling it today at the interview so its likely arrears, he said that she should recieved confirmation in a couple of weeks with the amount owed and just to pay it back whenever.
Paul.
I'm afraid the DWP do not operate a "when ever" policy for over payments.
Gordon
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9 years 9 months ago #138844 by AgoraphobicBubble
Replied by AgoraphobicBubble on topic Small query about Income Support
No I know, I meant whenever they ask for it.
So todays payment is likely arrears?
Paul.
So todays payment is likely arrears?
Paul.
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9 years 9 months ago #138845 by Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic Small query about Income Support
Yes
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