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PHONE CALLS FROM DWP? 01563 506452
- Gloriabendita
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10 years 5 months ago - 10 years 5 months ago #126627 by Gloriabendita
PHONE CALLS FROM DWP? 01563 506452 was created by Gloriabendita
I received a missed call to my mobile yesterday - on returning the call a woman said she was calling from the Department of Work and Pensions and had a question to ask me. She blathered on something unclear about benefits and tax and did not properly identify herself or go through any security with me. I answered her question and she said thankyou and ended call.
Afterwards warning bells began to ring - primarily because I have always insisted that the DWP communicate by letter with me. With the benefit of hindsight I should have just stated that. Now I am worried I have been scammed in some way - you hear of such awful things.
I googled the code and it is for Kilmarnock - however the telephone number does not come up on any searches for DWP in that area.
What should I do?
Thanks in advance for any input.
Afterwards warning bells began to ring - primarily because I have always insisted that the DWP communicate by letter with me. With the benefit of hindsight I should have just stated that. Now I am worried I have been scammed in some way - you hear of such awful things.
I googled the code and it is for Kilmarnock - however the telephone number does not come up on any searches for DWP in that area.
What should I do?
Thanks in advance for any input.
Last edit: 10 years 5 months ago by . Reason: Tick.
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- Gordon
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10 years 5 months ago #126632 by Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
Replied by Gordon on topic PHONE CALLS FROM DWP? 01563 506452
Gloriabendita
I've done a search for the number and like you cannot find any information about it, I am afraid all that I can suggest is that you try ringing it to see who answers, if it is the DWP then at least you know and if you have previously written to them requiring all communications to be done in writing then you can make a formal complaint.
Complaining to the DWP
If it is someone else then you can take action as appropriate.
If you do not feel comfortable doing this yourself then maybe you could get a friend or relative to make the call on your behalf. You can hide your number by dialling 141 then the full 01563 number.
Gordon
I've done a search for the number and like you cannot find any information about it, I am afraid all that I can suggest is that you try ringing it to see who answers, if it is the DWP then at least you know and if you have previously written to them requiring all communications to be done in writing then you can make a formal complaint.
Complaining to the DWP
If it is someone else then you can take action as appropriate.
If you do not feel comfortable doing this yourself then maybe you could get a friend or relative to make the call on your behalf. You can hide your number by dialling 141 then the full 01563 number.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: Gloriabendita
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