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10 years 8 months ago - 10 years 8 months ago #124660 by Zakomat
change of address was created by Zakomat
I am still waiting for ATOS to confirm dates for f2f both cases ESA and PIP, does DWP inform ATOS about change of address or I need to inform ATOS in separate letter?
Last edit: 10 years 8 months ago by bro58.

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  • bro58
10 years 8 months ago - 10 years 8 months ago #124664 by bro58
Replied by bro58 on topic change of address

Mat wrote: I am still waiting for ATOS to confirm dates for f2f both cases ESA and PIP, does DWP inform ATOS about change of address or I need to inform ATOS in separate letter?


Hi M,

If you have not already done so, I would inform The DWP of your change of address in writing :

Sending Documents to the DWP or ATOS

As ATOS already have your files with respect to PIP and ESA, and are in the process of carrying out assessments for both, (With or without the need of a f2f) I would also notify ATOS by e-mail : This email address is being protected from spambots. You need JavaScript enabled to view it.

I would send two separate e-mails to ATOS, one FAO The WCA Team, and the other, FAO The PIP Assessment Team.

Or you can contact them via e-mail, direct from the links under the heading :

PIP Customer Service:

&

WCA Customer Service:

To the right of this page :

www.atoshealthcare.com/claimants

You need to gain written confirmation from ATOS that they are aware of your change of address. This will cover you in case they send a letter of appointment for an ESA or PIP f2f to your old address, which may then result in a failure to attend with the added consequences of your PIP claim being closed or your ESA ceasing, due to "failure to attend".

bro58
Last edit: 10 years 8 months ago by bro58.

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