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Just had a phone call

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10 years 10 months ago - 10 years 10 months ago #123035 by MissK
Just had a phone call was created by MissK
Someone has left me a message saying a decision maker would like to speak to me about my ESA and could I be available on Monday between 9.0 am and 12, is this usual, and has anybody else had this .
Last edit: 10 years 10 months ago by bro58.

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  • bro58
10 years 10 months ago - 10 years 10 months ago #123037 by bro58
Replied by bro58 on topic Just had a phone call

MissK wrote: Someone has left me a message saying a decision maker would like to speak to me about my ESA and could I be available on Monday between 9.0 am and 12, is this usual, and has anybody else had this .


Hi MK,

Yes, we have heard of DMs contacting claimants regarding their ESA.

This phone call could simply be to tell you that a decision has been made, and what the decision is.

However, sometimes a DM will call you as they are considering making a "fit for work" decision, and they will inquire whether or not you can offer any further verbal evidence to change their minds.

Therefore it may well be to your advantage to take this call, and prepare as best you can for any counter arguments to a potential fit for work decision.

If it is "bad news" they may try and tell you that you must sign on for JSA.

That is not your only option, if you disagree with an adverse decision you can request a Mandatory Reconsideration. (MR)

Please return to update us after the call, and we will advise further.

If you have the facility, you can covertly record the conversation for reference purposes.

Hopefully, it will be "good news".

bro58
Last edit: 10 years 10 months ago by bro58.

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