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ESA

  • chris in cardiff
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11 years 4 months ago - 11 years 4 months ago #115887 by chris in cardiff
ESA was created by chris in cardiff
I have been assisting with the application for ESA on mental health grounds (ASD) for a 20 year old man in South Wales. He submitted his application at the beginning of September 2013 and was placed in the assessment phase immediately. After some 18 weeks he is still awaiting his medical assessment from ATOS. Does anyone know if ATOS have any problems servicing the assessments in Wales?
Last edit: 11 years 4 months ago by Gordon.

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11 years 4 months ago - 11 years 4 months ago #115893 by Gordon
Replied by Gordon on topic ESA

chris in cardiff wrote: I have been assisting with the application for ESA on mental health grounds (ASD) for a 20 year old man in South Wales. He submitted his application at the beginning of September 2013 and was placed in the assessment phase immediately. After some 18 weeks he is still awaiting his medical assessment from ATOS. Does anyone know if ATOS have any problems servicing the assessments in Wales?


Unfortunately, neither the DWP nor ATOS publish statistics on the wait time for face to face assessments, there are considerable delays throughout the ESA system and indeed many other benefits, across the whole of the country, we do know of claimants who have waited longer, although I doubt this is of much help.

Unless some of the members can report on their experiences for Wales, we cannot be more specific.

You can chase the local ATOS office to find out what is going on.

Contact ATOS

Phone: 0800 2888 777 or 0113 230 9175

Email: customer-relations @ atoshealthcare.com (remove the space around the @)

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems
Last edit: 11 years 4 months ago by Gordon.

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  • bro58
11 years 4 months ago #115896 by bro58
Replied by bro58 on topic ESA
Hi cic,

Contact details for the ATOS Regional Office in Cardiff :

ATOS Healthcare Cardiff
Block 2
Government Buildings
St Agnes Road
Cardiff
CF14 4YJ

Tel : 029 2058 6007 or 029 2058 6750

bro58

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11 years 4 months ago #115898 by DaPa
Replied by DaPa on topic ESA
Hi,

I sent my completed ESA50 to the Cardiff office.

It is 6 weeks since they received mine, not much use to you Chris in Cardiff I know.

Will keep you posted only any further progress from the Cardiff office.


WD

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11 years 2 months ago - 11 years 2 months ago #117994 by DaPa
Replied by DaPa on topic ESA
For information purposes ... (Chris in Cardiff).

It is just over twelve weeks since they received my completed ESA50 at the Cardiff office.

I requested a progress update, as of today 3rd March 2014 the informed me that it was waiting to be reviewed by a health care professional.


WD
Last edit: 11 years 2 months ago by Puccalove.

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11 years 1 month ago #119349 by DaPa
Replied by DaPa on topic ESA
Hi Chris in Cardiff.

Do you have any updates on your case?


WD

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