The DWP is hiring additional staff so that it can check on 100% of the carer’s allowance (CA) breach alerts it receives and quickly contact carers if they are being overpaid, the Guardian reports.

Up until now, the DWP has only checked 50% of alerts, meaning that many CA claimants unknowingly built up many thousands of pound in overpayments before they were finally informed.

However, the increased rate of checking inevitably means that many more people will now be informed that they have built up historic arrears and they will be required to pay them back in full.

An independent review of the carer’s allowance overpayment scandal is not expected to report until the summer.

Carers UK welcomed the change but said they are “still calling on the Government to halt new Carer's Allowance overpayments until the Government fixes the flaws in an unfair benefits system.”

You can read the full story in the Guardian.

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  • Thank you for your comment. Comments are moderated before being published.
    · 3 days ago
    As someone who was a family carer for many years, I can’t help but feel cynical about the timing of this.

    With so many harmful reforms being proposed for disability benefits, this looks like an easy way for the government to improve its optics — a soft headline to make them look caring and responsible.

    Whether you're a carer, or someone on disability benefits, these governments have consistently failed to show real morality in their decision making.

    Carer’s Allowance is still a pittance, support is patchy at best, and we've all been left out to dry time and time again. I wish I didn’t feel this cynical — but the timing of this initiative says a lot.

    We deserve more than gestures. We deserve a system that looks after the vulnerable and those who care for them — and that values this more than forgoing a 2% tax cut for the mega-wealthy.
  • Thank you for your comment. Comments are moderated before being published.
    · 3 days ago
    Not extra staff, just shuffling existing staff.  Same as the fantasy extra 1000 work coaches.  They can't recruit or maintain staff levels.  Nobody in their right mind wants to work for the DWP and of those that do, find they treat their staff just like they treat 'customers'.

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