Official figures released by the DWP show that just over a quarter of managed migrations end with universal credit (UC) not being claimed and legacy benefits claims closed.  But the figures for employment and support allowance (ESA) migrations show a much higher success rate.

The figures show that between July 2022 and August 2024 1,306,824 migration notices were sent out.

Of these, 962,536 (74%) claimed UC and 338,718 (26%) did not claim UC and had their legacy benefits closed by December 2024.

However, according to the DWP’s statxplore tool, failure rates vary hugely by benefit. For example, 50% of working tax credit claimants have had their claims closed without claiming UC and 32% of child tax credit claimants.

The success rate for ESA is very much higher, but the figures are far from complete. People who claimed ESA with another legacy benefit received migration notices before ESA only claimants, so fuller figures are available for them.

Migration notices for ESA claimants began to be sent out in September 2024 in the following numbers:

Sept 1,399
Oct 7,056
Nov  9,799
Dec  18,817

The success rate for all types of ESA managed migration claimants so far is as follows.

Employment Support Allowance only: 
37,481 notices sent
26.50% claimed UC,
0.33% legacy benefit claim closed,
73.20% in progress.

Child Tax Credit and Employment Support Allowance: 
11,596 notices sent
74.07% claimed UC,
1.69% legacy benefit claim closed,
24.26% in progress.

Housing Benefit and Employment Support Allowance: 
74,026 notices sent
28.71% claimed UC,
0.17% legacy benefit claim closed
71.12% in progress

Child Tax Credit and Housing Benefit and Employment Support Allowance: 
74,588 notices sent
85.14% claimed UC,
1.33% legacy benefit claim closed,
13.54% in progress

So, it is very early days yet.  But it is clear that ESA claimants who also claimed another benefit are more likely to move onto UC than tax credit claimants. Initial figures for ESA only claimants are also less grim.

We’ll keep readers informed of the successful migration rates over the coming months.

You can read the UC managed migration statistics here.

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  • Thank you for your comment. Comments are moderated before being published.
    · 25 days ago
    Those are very small numbers, looks like I was right at the top of the queue to get it in November.  If they continue at that rate it wont be done by the end of 2025.
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    · 25 days ago
    I received migration  you've last week. I find it all confusing & struggle to migrate. I will call CAB helpline at last minute as terrified & don't understand why DWP didn't migrate claimants automatically. No money for 3 weeks & that's if the process goes smoothly. 

    Terrified about govt cuts & changes to disability benefits coming in later this month. Why are they choosing to pick on vulnerabke disabled people to raise billions. I can't coke with all the stress and anxiety this is causing. I'm 62 & not sure I can survive if the govt make it so tough to claim disability to save money. 

    Tired of all the ideological choices this govt is making, along with the BS about wanting to help disabled people. Everyone knows it's all about money. Red stories. They're as bad as each other. 

    The govt have chosen to punish vulnerable & disabled claimants because we are voiceless and no one really cares.  They could have chosen to tax the millionaires & billionaires but chose not to. 

    Why aren't Left-wing MPs and charities opposing these ideological austerity welfare cuts & defending disabled claimants?! 
  • Thank you for your comment. Comments are moderated before being published.
    · 25 days ago
    I did mine last year, I found it quite straight forward, I made sure to put a note in the journal saying I was switching from ESA SG to UC LCWRA, I said that I couldn't attend the job centre due to my health conditions (I was given a phone appointment instead). 

    You can also ask them to pay your rent directly to your landlord.

    The only issue that I had was someone didn't read my notes properly so they tried to book me an appointment that I'd need to attend at the job centre, but once we told them it was all sorted out very quicky. I know some people have had bad experiences with migrating, sadly.
  • Thank you for your comment. Comments are moderated before being published.
    · 1 months ago
    I didn’t do it yet because I don’t really understand what I’m doing. I think the citizens advice person said that I should wait until the final minute but I am a bit confused.
  • Thank you for your comment. Comments are moderated before being published.
    · 1 months ago
    This article is highly misleading. In the majority of cases, it is the claiment that DOESN'T want to claim, because with UC, the whole household income is calculated as part of the claim, not just the individual. So in many cases, it simply isn't worth bothering to claim, full stop. It isn't how this article is trying to suggest, the fault of the DWP leaving those claiments to fall through the cracks.
    • Thank you for your comment. Comments are moderated before being published.
      · 1 months ago
      @Kuju2 what are the rules on tenancy agreements with UC?
    • Thank you for your comment. Comments are moderated before being published.
      · 1 months ago
      @Michael @jimsnotdead, when you say crazy amount of preperation you did, what prep did you do? I received migration notice 3 weeks ago but have not done any prep yet. I am planning on getting documents like birth certificate, passport etc scanned onto my pc in the next 2-3 weeks. Have made the decision as to when I am going to migrate. Have also got letter from letting agent as tenancy agreement is 10 years old. What other prep do I need to do? Also whereabouts on journal do you put about being in support group so not needing fit notes or WCA?


    • Thank you for your comment. Comments are moderated before being published.
      · 1 months ago
      @Michael The household income is taken into account for both irESA and Tax Credits already. There is also a transitional element that can be paid if you claim through Managed Migration, to prevent you from being worse off at the point of switching.

      If anyone has decided not to claim UC for the reasons you have stated, that is a big shame as they have made that decision based on misinformation.
  • Thank you for your comment. Comments are moderated before being published.
    · 1 months ago
    I'm migrating to Universal Credit from ESA at the moment, and I have to say it has been hassle free. 
    I put that down to the crazy amount of preparation I did, to make sure I did everything correctly.
    I've said this before on other posts, but I would advise anyone going through the same to include a note on your journal as soon as you get access making it clear you're migrating from the Support Group.
    And if you're worried about the ID check because you don't have photo ID, I took in my bank card, birth certificate, most recent bank statement and most recent ESA letter, and this was enough, so if you have any of these try to take them in.
    When I was filling in the form online, there was a question asking if you're migrating from Support Group ESA, and if you select yes a message comes up saying you don't need to provide sick notes.
    I was able to agree commitments online, didn't have to sign anything. On my journal, my commitments are just to complete items on the to do list and report any changes. I don't have any job application commitments or work related activities to do.
    I hope I've made sense.
    • Thank you for your comment. Comments are moderated before being published.
      · 1 days ago
      @Jimsnotdead Yours is the most positive response  I've read anywhere and the only response that gives me any hope whatsoever 🥺🙏 I'm reading about ID and taking things, wherever ,I haven't left my estate or been up town ,visited grandkids for yrs etc,I cant find birth certificate ,haven't seen it for decades I haven't a clue what to do although I've read non stop it's so daunting ,I was going to do it over the phone as I can talk just not do forms I'm also in ESA support group with limited capability enhanced premiums etc but apparently they STOP anyway on UC ugh I've got till bbeginning of may I have bipolar ,and diagnosed chronic stress also plus many physical ailments I'm 61 ,have companion dog who I take to end of street to park ,never leave flat to visit anyone or have visitors I cant face or begin how to do this migration thing but thanks for your post I'm happy it went well for you 🙌🙏🥺
    • Thank you for your comment. Comments are moderated before being published.
      · 1 months ago
      @Bob Nothing too worry about with migration just go to your local job centre with identification and use their computers I am £116 pounds a month better off at the moment
    • Thank you for your comment. Comments are moderated before being published.
      · 1 months ago
      @Bob Just make you sure you follow the advice on here. Somewhere on here they have written down what to write in the notes, that you are in support group and are entitled to transitional protection.  And quote something else which I have forgotten.  That is what I am going to do, (though I've forgotten where it is in all these posts, I'm sure someone will remind us at the time.)  From what I have seen, it is fairly hassle free on the whole, just a quick switch over. They have lots of people they are trying to process, they will want to make it as trouble free as possible for their sake!
    • Thank you for your comment. Comments are moderated before being published.
      · 1 months ago
      @Jimsnotdead (I was able to agree commitments online)

      What commitments were they ?
    • Thank you for your comment. Comments are moderated before being published.
      · 1 months ago
      @Jimsnotdead It's a shame some people don't progress with their migration from ESA to UC it could be that there are some horror stories about being hassled by job coaches. I don't know. I'm on ESA in support group. I'm expecting migration notice any time now. I have made myself ill worrying about it. 
  • Thank you for your comment. Comments are moderated before being published.
    · 1 months ago
    In the Independent newspaper they claim that  their could be benefit cuts of between 5 and 10 billion.
    • Thank you for your comment. Comments are moderated before being published.
      · 1 months ago
      @axab43 You say the newspapers don't know but the government leak stories and information to them to soften up the general public 
    • Thank you for your comment. Comments are moderated before being published.
      · 1 months ago
      @PetiteFleur Please try and stay calm newspapers are terrible at scaring people they have to have discussions with charities and they will be dragged through courts if they make it so bad 
    • Thank you for your comment. Comments are moderated before being published.
      · 1 months ago
      @PetiteFleur This is not fact. It is rumour and gossip right now. Even if they want to, it can take  a long time to come into legislation.  Try not to let gossip and fear mongerers upset you until we know the full facts. Phone Scope disability charity helplines and talk to them about your fears. They are experts in welfare law and much more knowledgeable than newspapers.
    • Thank you for your comment. Comments are moderated before being published.
      · 1 months ago
      @Doomed by DWP The newspaper do not know.  I have said this before, when people are worried anyway, why are you scaremongering and causing people even more dread? THis is so wrong. I have phoned several disability charities and they say the newspapers don't know anything, and just post scaremongering headlines articles to promote fear.  We can do without this being repeated on here!
    • Thank you for your comment. Comments are moderated before being published.
      · 1 months ago
      @Doomed by DWP If Liz Kendall tries to get rid of the LCWRA there will be a backlash they will have to try and tred carefully as something as to replace it. There will be people that can't work 
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