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Request to close UC Claim denied

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4 weeks 1 day ago #301387 by Adam656
Replied by Adam656 on topic Request to close UC Claim denied
Many thanks again. To dial the UC number from Africa is not free and could not reach. Credit finish while waiting to be transfered.
do they have email address. Ironically they still paying me. ? so, Today I closed my bank account online. and opened new one to avoid over payment. how can I close my UC account. please

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4 weeks 1 day ago #301400 by Gary
Replied by Gary on topic Request to close UC Claim denied
Hi Adam656

All I can say is what David has already advised you, make a note on your journal.

Gary

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: Sue

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3 days 11 hours ago #303012 by Adam656
Replied by Adam656 on topic Request to close UC Claim denied
Thank You David and Gary for advice.
Just feedback for future reference, incase you get similar case. The reason, they refused to close my UC claim,
despite several attempts, requests and complaints, it turn to be it is down to Action Team approval. Because, I was due a Review, Action Team refused to close it and I did not know. There were no messages from them and no request for Reviews and even my coach did not tell me and was not honest with me. I only found out after I formally requested Subject Access Request.

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2 days 16 hours ago #303049 by David
Replied by David on topic Request to close UC Claim denied
Hi Adam656

That is interesting. How long did it take for you to get the documents of your Subject Access Request ?

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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21 hours 56 minutes ago #303115 by Adam656
Replied by Adam656 on topic Request to close UC Claim denied
I applied online and it took just over 2 weeks to receive a large envelpe by sign for, rigistered post.

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