Thank you so very much

I had a telephone assessment for ESA recently. The assessor phoned first and said he was running a little behind but would look through my form for Universal Credit and phone back. I panicked as it was a ESA assessment so by the time he phoned back I was in a terrible state. My husband said that we were under the impression that it was an ESA assessment not UC. The assessor apologised and said he has been doing UC all day.

The assessor seemed really nice and said that there was a lot of information on my form. He kept asking my husband questions as well as myself and when I got upset he allowed him to talk on my behalf. I was on the phone for about 45 minutes and all he seemed interested in was my fibromyalgia. I have other conditions as well. When my husband asked if he wanted to know about the other things, he said no.

It’s a terrible thing to say but I thought he was so nice, I was expecting to have to appeal and have been a wreck all the time. I have been having panic attacks and I have started scratching again 😢

I have been checking the post every day looking for the brown envelope. Yesterday the result of the assessment arrived a white envelope! I couldn’t bear to look and got hubby to do it and I have been placed in the support group again.

I couldn’t have done it without all the help I have got from here. Your advice helped me when it came to filling in the form and then again with the assessment.

Thank you so very much, from the bottom of my heart