Fesl12 letter looks suss update

Hi. I've just received a fesl12 letter from a compliance officer saying they haven't a phone number for me and want me to ring them with it as they are missing some information about me.

Anyone had this letter ? Is it legit. What are they upto? Few typos etc on the letter too.

Interested in peiples experiences re this.

My esa was extended due to covid toll feb 2026 so don't understand what's going on.

Thanks jak

Thanks. I will do that. The woman did call me back after I left my number on her answer phone. She says she's calling back at 1pm for compliance interview. I'll keep you informed

Hi just an update, so the lady has just phoned me for my compliance interview…
She started off reading the legal stuff and I thought ey up somethings wrong here…

She asked me if I had bank accounts at different banks, isa, bonds etc.

Did I have a lodger, partner etc…

Answered her honestly, I asked her if this was a random check and she said yes initially then said no.

She went on to say that in 2020/21 my savings went over 6k by 800£. I explained covid and no shops etc open so imagine most people would have a bit of extra.

I explained I spend via credit card and that payment goes out monthly. So my account may slightly go over 6k temporarily but soon dips back down once credit card is payed.

She said that was feasible but wants a recent statement to close the case ?

My qs are:
What case?
And am I legally bound to send her my bank statement ?


Thanks. Jak

So, the Dwp lady said on the phone interview (I recorded) only wants one statement from 2022. Now the letter has arrived they want a whole year of statements 2022/2023. Which is fine I’m not hiding anything. But as I told her Covid did put most peoples “savings” up…

She has just called me again and I’ve had a bit of a melt down.

She said that if anyone on ESA goes over 6k HMRC flag it up to them to investigate …. Seems suss to me that…
Then she went on to say from the info I have given her over the phone I have nothing to worry about and the case will be closed once they receive the info requested.

I said I don’t appreciate been called a thief and liar and she said that wasn’t the case, she also said that most people don’t answer the phone to her, they don’t send in the information requested …. I just wonder what the repercussions of that are.

Hope this info helps

Jax