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SAR when more than one DWP office involved

  • del
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11 years 6 months ago - 11 years 6 months ago #113227 by del
I want to request all evidence in connection with my ESA. Could you please let me know where I should send SAR as there has been more than one benefits office across the country involved in the decision making processes, is it my usual office or the final office where the final decision was reached and submission for appeal drawn up for the Tribunal?
Last edit: 11 years 6 months ago by .

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11 years 6 months ago #113230 by

del wrote: I want to request all evidence in connection with my ESA. Could you please let me know where I should send SAR as there has been more than one benefits office across the country involved in the decision making processes, is it my usual office or the final office where the final decision was reached and submission for appeal drawn up for the Tribunal?


Hi d,

I would send any SAR to the Benefits Office that usually deals with your benefits.

Although it will be forwarded on to The Data Controller for your region.

You should address it FAO The Data Controller, and write DPA 1998 SAR in front, top left corner of the envelope.

Sending Documents to the DWP or ATOS

SAR Form Download

From this page :

DWP Data Protection Policy

www.ico.org.uk/for_the_public/personal_information

Once received, The DWP have 40 calendar days to comply.

bro58

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  • del
  • Topic Author
11 years 6 months ago - 11 years 6 months ago #113234 by del
Thanks bro58.

Separate issue but similar: Would it be a SAR I would need to send to ask about them losing my ESA50 & entire medical evidence as I have no idea when and if DWP actually ever received it from ATOS or is there another route to take?
Last edit: 11 years 6 months ago by .

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11 years 6 months ago - 11 years 6 months ago #113236 by

del wrote: Thanks bro58.

Separate issue but similar: Would it be a SAR I would need to send to ask about them losing my ESA50 & entire medical evidence as I have no idea when and if DWP actually ever received it from ATOS or is there another route to take?


Hi d,

A SAR is basically a request for copies of all personal information that the DWP hold on you within the time frames and parameters that you lay down.

If they have lost documentation, one would surmise that they will not be able to provide copy of it.

You could request written confirmation regarding any lost documentation under separate cover also, in the form of a complaint:

Complaining to The DWP

If you can prove that they have lost your personal information, then you can also complain to The ICO.

bro58
Last edit: 11 years 6 months ago by .

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11 years 6 months ago - 11 years 6 months ago #113239 by sally-jane
Replied by sally-jane on topic SAR when more than one DWP office involved
I too had three different offices dealing with my ESA and no particular one dealing with it the most.
We sent my request for SOR off to Bristol as it is closer to us than either Leeds or the third location.
Obviously we are still waiting ..............

As we had help from our MP, in regards to waiting time and knowing which group I would eventually be in re ESA, I shall expect I shall ask him to intervene again if I have not had a reply from Bristol within 4 weeks of them receiving the said letter re SOR.

Good luck out there one and all
Last edit: 11 years 6 months ago by slugsta.
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11 years 6 months ago #113245 by slugsta
Replied by slugsta on topic SAR when more than one DWP office involved
pcm, DWP have 40 calendar days to respond to your SAR.

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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