hello can anyone give advice please i have just received my dla decision and it has been refused Mobility because they say i can get around outside comfortably I suffer from agrophobia anxiety and panic attacks Care because i can manage stairs cook and bathe myself, but i need help with all of these. Icannot conentrate on writing a letter to see if they can review it again its like they are talking about another person on the decision letter Thanks
Firstly, take a deep breath. You have a month from the date of the decision to get your appeal in. I'm guessing your letter may have been caught in the Christmas post so you may not have a full month left, but you've almost certainly got a while to sort yourself out.
If there's a form GL24 with the leatter, put it somewhere safe, or get one from a Jobcentre or the Gov website. You must use that to appeal on.
Then, if you can, try to get some face to face advice from a welfare rights adviser.
Meanwhile, look at the guide to DLA appeals in the Help for Claimants part of the site. It takes you through it step by step.