How long does it take to get through?

Hi,

I am currently receiving ESA at the assesment rate and was awaiting a letter from ATOS about the dreaded medical. It came today.

It state's on the letter that you MUST contact them within two days. Easier said than done as the line has been busy since 9am this morning.....

Anyone else had similar difficulties with getting in touch by phone to ATOS?

Thanks!

Marie

Hi Marie
I phoned ATOS (Bootle) about 5pm today. First try - line engaged. Second try, 20 mins waiting to talk to someone.