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UC incapable of sorting transitional protection..

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1 day 3 hours ago #308788 by john
Hi All,

What you make of this...

My partner [ESA support group] was migrated to UC about 4 months ago. A social worker helped her with her migration.

Now, everything went wrong, but, worst of all, the UC lot are incapable of working out her TP. She is about £15 a month short.

Her social worker has been onto them to no avail. She tried to contact her case worker, and apparently did, but has been waiting 4 months for a response..

Anyone have any idea what is going on??

Thank you

john..

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21 hours 33 minutes ago #308794 by David
Hi john

You will need to draw up your calculation of the correct Transitional Element and submit it to the DWP on the CRMR1 form ( below ) as a Mandatory Reconsideration. I think if you explain their mistake well enough then they should accept the error.

assets.publishing.service.gov.uk/media/6...sion-made-by-dwp.pdf

Let me know how you get on

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: john

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20 hours 49 minutes ago #308795 by john
I will give it a try.

I cannot see why a mandatory reconsideration is needed though. There is nothing to reconsider, they are simply unable to do simple arithmetic and have erred in law.

Is there not just a formal complaints procedure??

john..

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20 hours 34 minutes ago #308798 by David
Hi john

You could send a Journal message to the Case Manager pointing out the error.
I expect though you will get the reply -- It's nothing to do with me, mate.

David

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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