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Proof of Id and universal credit migration

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3 days 16 minutes ago #307696 by Djv
Not sure if my last message was posted! Very new to this! So will try again,apologies!having had bowel cancer 11 years ago have been in receipt of esa income related,support group ever since.Recently I got the migration letter! Sent off the application but I have no photo Id so I was informed I would receive a phone call,didn’t happen but got a message on my journal calling me in for an Id check in a couple of days! My problem is that am very anxious,ill health and have ordered a citizen card but this won’t arrive for another couple of weeks! Can I request a phone Id appointment instead,would be a lot more comfortable doing this,many thanks

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2 days 21 hours ago #307704 by BIS
Hi Djv

You can certainly ask them to do a phone ID check, but they may refuse and say they need to see you in person. If you can't go to the job centre, they may suggest a home visit. Ask for the telephone one first and see what they say.

BIS

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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