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PIP MR not “registered”

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Sam
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4 months 2 weeks ago #293276 by Sam

PIP MR not “registered” was created by Sam

Hi all,

I sent in an MR 10 days ago, I was expecting the text message “we have received your mandatory reconsideration”, however heard nothing. I sent my MR and medical evidence recorded delivery.

Just called the PIP helpline and after asking for an update, the person I spoke to said we have received your MR but we will haven’t registered it.

Why would I need to call them to register an MR I’ve already posted 10 days ago?

Does anyone know why they haven’t registered it until I called them? Sounds very strange.

Thanks

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BIS
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4 months 2 weeks ago #293292 by BIS

Replied by BIS on topic PIP MR not “registered”

Hi Sam

They don't normally send out text messages for mandatory reconsideration.

I can't tell you why, if they have received it, they haven't registered it on the system. The inner workings of their systems often seem very strange.

BIS

Nothing on this board constitutes legal advice - always consult a professional about specific problems

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