As I've already said in previous post I had a phone call out of the blue from PIP. I said it wasn't convenient to speak and we arranged to speak the following day. In the meantime I rang PIP on 0800 121 4433 to check if the call was genuine or a scam. During the long winded process of trying to speak to a person at DWP with the select this option blah blah blah, after I selected speak in English not Welsh I was given an automated message. It was along these lines, 'a letter will be sent to you by the end of April with the amount of benefit you will receive. If you re happy you can end the call now if not ....'
Question - is this normal? This is in advance of a phone call tomorrow that I have since arranged with a nurse who said that the phone call is not an assessment it's just a 30 minute call to pad out my how my disability form affects me.
