Lyn
Have you had an assessment yet? If not then it is likely that your claim is still with an Assessment Provider. You can call them for an update. The AP will dependant on your postcode.
www.gov.uk/government/publications/pip-postcode-map-uk Capita www.capita-pip.co.uk/contact-us.aspx IAS (formerly ATOS) www.mypipassessment.co.uk/contact-us/ If you have had an assessment then we would expect a Decision to have been made in 2-4 weeks.
Phoning either the AP or the DWP will have no impact on your claim.
We have seen any updated guidance from the DWP in regard the changes so I would not expect them to have any impact on Decisions being made at the moment.
Gordon