Moved adress and benefits cut for over 2 months

I moved address in Jan, and was worried my benefits would be cut for no reason, which appeared to happen. I am in receipt or ESA wrag and PIP, and was receiving carers alllowance SD10 payment. However as soon as I moved I received new benefit letters, quoting a change from contribution based to income based ESA and quoted a lower rate payment of ESA than previously (I am highly dubious that was the case as had that letter a year previously). With this change my carers premium of £60 per week was stopped. I believe this is called the SDP, I also received a new IS10 from shortly after moving which I completed and returned, but nothing has happened. Although the form only asks 'do you have a carer not in receipt of carers allowance?', when the payment is awarded it is always referred to on letters as extreme disability payment.

We called dwp over 2 weeks ago to ask what is happening and they said they had received the form and were looking at it, it has now been over 2 months without benefit? I really don't know what to do as find it hard to cope with the stress and understanding these?

Thanks

Hi yes the S10 form asks if I have a carer, which I do my family cares for me, and as they do not claim carers allowance received payment for that, when I originally was awarded the time difference between returning the form and receiving seemed quite quick, no other changes, thanks.

Ok I was wondering if it could be affected by things like not changing the electoral role at my new address as yet, or not registering for a new doctor, I stayed with my old one and didn't change address with them as had a nightmare getting my medication being forced to move over the last year.