DWP Staff Subtly Changing there Rules

My son apart from having Asperger's Syndrome has "managed" but severe Ulcerative Colitis. He has been granted ESA without the requirement to seek work given, without the need for a medical assessment. Based on the same reports from his Doctors and Counsellor.

PIP has been a much different affair, he was required to attend an ATOS HCA based on his address.

He was awarded zero points initially based on the ATOS opinions. He has had his Mandatory Reconsideration for PIP upheld with ZERO POINTS.

Taking just one example the points frame work for 4 points says "Needs to use an aid or appliance to be able to manage toilet needs or incontinence......

It does not speak about needing someone to help you apply or use these aids! unless I am missing something.

The Mandatory consideration notes that under :

Managing Toilet Needs or Incontinence

"You can manage your toilet needs or incontinence unaided" 0 Points.

Engaging with people face to face:

As he was able to talk to the Medical Assessor and answer a few questions he was deemed to have no problem engaging with people.

This is despite a formal diagnosis and a counsellors report which highlighted this as one of his deficits.

We are proposing to use the Welfare Rights Section of his local authority and despite the problems intend to make a personal appeal at tribunal. Is this the best service to use?

Has anyone else had the same stinted responses and how did these issues go on appeal.

Currently being Male under 35 he cannot claim full housing benefit and the only route to this is via the award of PIP. So both things hang in the balance.

All help and advice will be greatly received.

Many thanks Gordon yes you are correct about the 2 points am factually correct tha saying you can manage your toilet needs negates the award of two points.