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10 years 5 months ago - 10 years 5 months ago #126845 by Bryando
Guides was created by Bryando
Is there an issue opening the ESA member guide? All the other guides are fine upon clicking but the ESA is not working upon clicking....

Thanks
Last edit: 10 years 5 months ago by . Reason: Tick.

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10 years 5 months ago #126847 by Gordon
Replied by Gordon on topic Guides

Charlie123 wrote: Is there an issue opening the ESA member guide? All the other guides are fine upon clicking but the ESA is not working upon clicking....

Thanks


I am not aware of any problem I have just opened both of the ESA guides without problem, try right clicking on the link and choosing "open in new tab" or "open in new window".

If that still fails are you receiving an error message, what happens when you click on a guide (even if it is nothing)?

Gordon

Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: Bryando

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10 years 5 months ago #126850 by Bryando
Replied by Bryando on topic Guides
When I click members guides then ESA it takes me back to the start. As in I need to click members guides to see the list to click. PIP etc all work just the ESA link.

No error message just return me to the start page.

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10 years 5 months ago #126853 by Bryando
Replied by Bryando on topic Guides
Just typed esa after the address:

Benefits and Work
404 - Article not found

YOU_MAY_NOT_BE_ABLE_TO_VISIT_THIS_PAGE_BECAUSE_OF:

AN_OUT_OF_DATE_BOOKMARK_FAVOURITE
A_SEARCH_ENGINE_THAT_HAS_AN_OUT_OF_DATE_LISTING_FOR_THIS_SITE
A_MIS_TYPED_ADDRESS
YOU_HAVE_NO_ACCESS_TO_THIS_PAGE
The requested resource was not found
An error has occurred while processing your request.

PLEASE_TRY_ONE_OF_THE_FOLLOWING_PAGES

HOME_PAGE

IF_DIFFICULTIES_PERSIST__PLEASE_CONTACT_THE_SYSTEM_ADMINISTRATOR_OF_THIS_SITE
Article not found

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10 years 5 months ago #126856 by Gordon
Replied by Gordon on topic Guides
Charlie123

1. Click on Members Only Guides link to the left of this page

2. On the new page that is displayed Help For Claimants Select the Employment and Support Allowance claims link under the Employment & Support Allowance heading

3. The new page has the two ESA Claim guides, physical and Mental health.

Gordon

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