I understand how frustrating this is for all of the members but all I can do is repeat what has already been posted, we have notified the B&W office of the problem, they are the people who can deal with the issue and bring in what ever additional support is required, there is nothing else that the Mods can do.
Gordon
Nothing on this board constitutes legal advice - always consult a professional about specific problems
The following user(s) said Thank You: Jim Allison BSc, Inst LE, MBIM; MA (Consumer Protection & Social Welfare Law), masterslip, Mags, oldman