PIP f2f

neptuno wrote: Capita or DEP ? Which one is more likely to give me a bone fide straight answer .....

You should be able to get a "straight" answer from both organisations.

I would start with Capita, they should be able to tell you whether the report has been sent to the DWP or if it is still with them, what the delay is.

Gordon

neptuno wrote: Capita tell me the report was sent to DWP on 24th July.
The DWP have had it for 7 weeks.
Is this the norm ?

The DWP ought to be able to make a Decision in 6-8 weeks (it ought to be a lot quicker but that is another story), but there does seem to some regional variation and we are aware that the DWP are doing there own audit of the PIP reports. which has resulted in reports being returned to the Assessment Provider in the past.

I am afraid all you can do is to phone the DWP and find out what they are doing.

Gordon